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Technographics / Customer Communications Management / Salesforce Digital Engagement
  • Technology Profile
  • Market Share
  • Top Competitors
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  • Customers by Industry
  • Customers by Size
  • Customers by Geo
  • Employees
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Last updated : Jun 12 2022

Salesforce Digital Engagement

Salesforce Digital Engagement allows to respond to messages via different channels including WhatsApp, SMS, Facebook Messenger, and Webchat.

  • Customer Communications Management

Market Share of Salesforce Digital Engagement

  • Current Customer The number of companies that currently use Salesforce Digital Engagement
  • 395
  • Market Share TIndicates the percentage of market accounted for by this technology in the Customer Communications Management category.
  • 3.07%
  • Websites Added The number of companies that have started using Salesforce Digital Engagement in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Salesforce Digital Engagement in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Salesforce Digital Engagement

The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 52.98%Five9 with 21.64%amoCRM with 6.30% market share.

Technology Domains Market Share Versus page
Demandforce 6820 52.98% Salesforce Digital Engagement vs Demandforce
Five9 2785 21.64% Salesforce Digital Engagement vs Five9
amoCRM 811 6.30% Salesforce Digital Engagement vs amoCRM
Twilio Communications 703 5.46% Salesforce Digital Engagement vs Twilio Communications
OpenText Exstream 316 2.45% Salesforce Digital Engagement vs OpenText Exstream
Qualifio 293 2.28% Salesforce Digital Engagement vs Qualifio
Trainerize 243 1.89% Salesforce Digital Engagement vs Trainerize
Oracle Documaker 141 1.10% Salesforce Digital Engagement vs Oracle Documaker
UJET 83 0.64% Salesforce Digital Engagement vs UJET
Dimelo Digital 58 0.45% Salesforce Digital Engagement vs Dimelo Digital
Maintel 56 0.44% Salesforce Digital Engagement vs Maintel
Oracle Interaction Center 45 0.35% Salesforce Digital Engagement vs Oracle Interaction Center
Microsoft Customer Care Framework 36 0.28% Salesforce Digital Engagement vs Microsoft Customer Care Framework
Interactive Intelligence Interaction Dialer 27 0.21% Salesforce Digital Engagement vs Interactive Intelligence Interaction Dialer
Preferred Patron Loyalty 17 0.13% Salesforce Digital Engagement vs Preferred Patron Loyalty
Demodesk 16 0.12% Salesforce Digital Engagement vs Demodesk
Interactive Intelligence Interaction Recorder 12 0.09% Salesforce Digital Engagement vs Interactive Intelligence Interaction Recorder
Juphy 7 0.05% Salesforce Digital Engagement vs Juphy
TOTUS 3 0.02% Salesforce Digital Engagement vs TOTUS
Ytel Platform 3 0.02% Salesforce Digital Engagement vs Ytel Platform

Popular Comparisons

Top Competitors and Alternatives of Salesforce Digital Engagement

The top three of Salesforce Digital Engagement’s competitors in the Customer Communications Management category are Demandforce with 52.98%Five9 with 21.64%amoCRM with 6.30% market share.

Salesforce Digital Engagement vs Demandforce
Salesforce Digital Engagement vs Five9
Salesforce Digital Engagement vs amoCRM
Salesforce Digital Engagement vs Twilio Communications
Salesforce Digital Engagement vs OpenText Exstream
Salesforce Digital Engagement vs Qualifio
Salesforce Digital Engagement vs Trainerize
Salesforce Digital Engagement vs Oracle Documaker
Technology Stack Analysis

Compare Tech Stack of Salesforce Digital Engagement and Its Competitors

Get the list of top 5 common technologies used by Salesforce Digital Engagement and its competitors.

Customers of Salesforce Digital Engagement

Around the world in 2022, over 367 companies have started using Salesforce Digital Engagement as Customer Communications Management tool.

Customers Employee Range City Region Country Social Links
Association For Women In Communications 1,000 - 4,999 Springfield Missouri United States
Goliath Technologies 100 - 249 Philadelphia Pennsylvania United States
ModSquad 500 - 999 Sacramento California United States
Merck & Co., Inc. 10,000+ Kenilworth New Jersey United States
MasterCard 10,000+ Purchase New York United States
Refinitiv 10,000+ New York City New York United States
Inchcape 10,000+ London England United Kingdom
The Travelers Companies Inc 10,000+ Hartford Connecticut United States
Nestle 10,000+ Vevey Vaud Switzerland
Kroger 10,000+ Cincinnati Ohio United States

Find which Salesforce Digital Engagement customers are ready to buy from you by using Slintel's buying intent score.

Salesforce Digital Engagement Customers by Industry

The three top industries that use Salesforce Digital Engagement for Customer Communications Management are Technology (16)Cloud (14)Marketing (14).

Salesforce Digital Engagement Customers by Employee Count

The majority of Salesforce Digital Engagement’s customers for the customer-communications-management category fall in the company size of 10,000+ employees (95 companies)100 - 249 employees (63 companies)1,000 - 4,999 employees (60 companies).

Salesforce Digital Engagement Customers by Geography

The top three geographies of Salesforce Digital Engagement for customer-communications-management are the United States with 280(70.89%)United Kingdom with 23(5.82%)Australia with 15(3.80%) customers respectively.

Employees of Salesforce Digital Engagement

Download Slintel’s Chrome Extension to get verified contact data of Salesforce Digital Engagement employees.

Also see other Products/Services by Salesforce Digital Engagement in:

  • Customer Communications Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Salesforce Digital Engagement competitors?

Salesforce Digital Engagement’s Top competitors in the customer-communications-management category are DemandforceFive9amoCRM. You can view a full list of Salesforce Digital Engagement competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Digital Engagement and 40,000 other technologies on the internet.You can also compare Salesforce Digital Engagement and its feature with top competitors here : Salesforce Digital Engagement vs Demandforce Salesforce Digital Engagement vs Five9 Salesforce Digital Engagement vs amoCRM .

What is Salesforce Digital Engagement customer distribution based on company size?

The majority of Salesforce Digital Engagement’s customers for the customer-communications-management category fall in the company size of 10,000+ employees (95 companies)100 - 249 employees (63 companies)1,000 - 4,999 employees (60 companies). You can view a distribution chart of Salesforce Digital Engagement customers by company size here.

What is Salesforce Digital Engagement market share in the customer-communications-management?

Salesforce Digital Engagement has market share of 3.07% in customer-communications-management market. Salesforce Digital Engagement competes with 21 competitor tools in customer-communications-management category. The top alternatives for Salesforce Digital Engagement customer-communications-management tool are Demandforce with 52.98%Five9 with 21.64%amoCRM with 6.30%market share.

What are the top industries that use Salesforce Digital Engagement?

Top industries that use Salesforce Digital Engagement for customer-communications-management are Technology (16)Cloud (14)Marketing (14).

What are the top countries that use Salesforce Digital Engagement?

Around the world in 2022, over 367 companies have started using Salesforce Digital Engagement as customer-communications-management tool. Companies using Salesforce Digital Engagement for customer-communications-management are majorly from United States with 280 customers. 70.89% of Salesforce Digital Engagement customers are from the United States. Other top countries using Salesforce Digital Engagement are United Kingdom Australia with 23(5.82%) 15(3.80%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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