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Technographics / Customer Communications Management / Five9
  • Company Profile
  • Market Share
  • Top Competitors
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  • Customers by Industry
  • Customers by Size
  • Customers by Geo
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Last updated : May 11 2022

Five9

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive d ... ialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more. Read more

  • Customer Communications Management

Market Share of Five9

  • Current Customer The number of companies that currently use Five9
  • 2470
  • Market Share TIndicates the percentage of market accounted for by this technology in the Customer Communications Management category.
  • 14.77%
  • Websites Added The number of companies that have started using Five9 in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Five9 in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Customer Communications Management category are Interactive Intelligence with 33.60%Demandforce with 31.33%amoCRM with 5.21% market share.

Technology Domains Market Share Versus page
Interactive Intelligence 5617 33.60% Five9 vs Interactive Intelligence
Demandforce 5237 31.33% Five9 vs Demandforce
amoCRM 871 5.21% Five9 vs amoCRM
Twilio Communications 768 4.59% Five9 vs Twilio Communications
Qualifio 399 2.39% Five9 vs Qualifio
OpenText Exstream 277 1.66% Five9 vs OpenText Exstream
Salesforce Digital Engagement 272 1.63% Five9 vs Salesforce Digital Engagement
Trainerize 208 1.24% Five9 vs Trainerize
Oracle Documaker 131 0.78% Five9 vs Oracle Documaker
Dimelo Digital 79 0.47% Five9 vs Dimelo Digital
UJET 78 0.47% Five9 vs UJET
Maintel 58 0.35% Five9 vs Maintel
Microsoft Customer Care Framework 57 0.34% Five9 vs Microsoft Customer Care Framework
Zendesk Connect 55 0.33% Five9 vs Zendesk Connect
Oracle Interaction Center 43 0.26% Five9 vs Oracle Interaction Center
Preferred Patron Loyalty 28 0.17% Five9 vs Preferred Patron Loyalty
Interactive Intelligence Interaction Dialer 27 0.16% Five9 vs Interactive Intelligence Interaction Dialer
Demodesk 15 0.09% Five9 vs Demodesk
Interactive Intelligence Interaction Recorder 13 0.08% Five9 vs Interactive Intelligence Interaction Recorder
Juphy 9 0.05% Five9 vs Juphy

Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Customer Communications Management category are Interactive Intelligence with 33.60%Demandforce with 31.33%amoCRM with 5.21% market share.

Five9 vs Interactive Intelligence
Five9 vs Demandforce
Five9 vs amoCRM
Five9 vs Twilio Communications
Five9 vs Qualifio
Five9 vs OpenText Exstream
Five9 vs Salesforce Digital Engagement
Five9 vs Trainerize
Technology Stack Analysis

Compare Tech Stack of Five9 and Its Competitors

Get the list of top 5 common technologies used by Five9 and its competitors.

Customers of Five9

Around the world in 2022, over 2233 companies have started using Five9 as Customer Communications Management tool.

Customers Employee Range City Region Country Social Links
Community Home Health 10k+ Atlanta United States
Nebraska Innovation Fund: Prototype Fund (grant) 10k+ Lincoln Nebraska United States
Thirty-One Gifts Independent Director 10k+ Canada
onlineevent.com 10k+ Madhya Pradesh India
Gentiva Health Service 10k+ Atlanta Georgia United States
Girling Health Care 10k+ Atlanta Georgia United States
IKON Office Solutions 10k+ Malvern Pennsylvania United States
Pizza Hut 10k+ Plano Texas United States
Goodlife Fitness 10k+ London Ontario Canada
Ricoh Business Information Solutions 10k+ Malvern Pennsylvania United States

Find which Five9 customers are ready to buy from you by using Slintel's buying intent score.

Five9 Customers by Industry

The three top industries that use Five9 for Customer Communications Management are Technology (56)Customer Service (54)Assisted Living (41).

Five9 Customers by Employee Count

The majority of Five9’s customers for the customer-communications-management category fall in the company size of 51-200 employees (480 companies)11-50 employees (372 companies)201-500 employees (331 companies).

Five9 Customers by Geography

The top three geographies of Five9 for customer-communications-management are the United States with 1848(84.00%)Canada with 91(4.14%)United Kingdom with 76(3.45%) customers respectively.

Employees of Five9

Download Slintel’s Chrome Extension to get verified contact data of Five9 employees.

Also see other Products/Services by Five9 in:

  • Customer Engagement
  • Communication
  • Customer Success
  • Telemarketing
  • VoIP And SIP

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the customer-communications-management category are Interactive IntelligenceDemandforceamoCRM. You can view a full list of Five9 competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet.You can also compare Five9 and its feature with top competitors here : Five9 vs Interactive Intelligence Five9 vs Demandforce Five9 vs amoCRM .

What is Five9 customer distribution based on company size?

The majority of Five9’s customers for the customer-communications-management category fall in the company size of 51-200 employees (480 companies)11-50 employees (372 companies)201-500 employees (331 companies). You can view a distribution chart of Five9 customers by company size here.

What is Five9 market share in the customer-communications-management?

Five9 has market share of 14.77% in customer-communications-management market. Five9 competes with 22 competitor tools in customer-communications-management category. The top alternatives for Five9 customer-communications-management tool are Interactive Intelligence with 33.60%Demandforce with 31.33%amoCRM with 5.21%market share.

What are the top industries that use Five9?

Top industries that use Five9 for customer-communications-management are Technology (56)Customer Service (54)Assisted Living (41).

What are the top countries that use Five9?

Around the world in 2022, over 2233 companies have started using Five9 as customer-communications-management tool. Companies using Five9 for customer-communications-management are majorly from United States with 1848 customers. 84.00% of Five9 customers are from the United States. Other top countries using Five9 are Canada United Kingdom with 91(4.14%) 76(3.45%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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