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136769

Zendesk

30451

Shelf

Current Customers

Comparing the customer bases of Zendesk and Shelf, we can see that Zendesk has 136769 customers, while Shelf has 30451 customers.

11.17%

Zendesk

2.49%

Shelf

Market Share

Zendesk has a 11.17% market share in the Contact Center category, while Shelf has a 2.49% market share in the same space.

Zendesk

3 rd

Shelf

6 th

Category Ranking

In the Contact Center category, with 136769 customers Zendesk stands at 3rd place by ranking, while Shelf with 30451 customers, is at the 6th place.

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Compare Zendesk vs Shelf customers by industry

Comparing Zendesk and Shelf customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Shelf has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Shelf Customers
Marketing 1041 342
Technology 976 256
SaaS 869 45
SEO 809 68
Software 752 91
Digital Marketing 748 116
Retail 650 576
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Compare Zendesk vs Shelf customers by geography

Comparing Zendesk and Shelf customers based on their geographic location, we can see that Zendesk has more customers in United States Virgin Islands U.S. India , while Shelf has more customers in United States Uzbekistan Canada .

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Compare Zendesk and Shelf with other technologies

Compare technologies in Contact Center with Zendesk and Shelf on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Shelf compete against each other?

Zendesk and Shelf compete against each other in the Contact Center Knowledge Management Customer Experience Document Management Instant Messaging And Chat .

How does the market share of Zendesk and Shelf compare in the Contact Center market?

In the Contact Center market, Zendesk has a 11.17% market share in comparison to Shelf’s 2.49%. Since it has a better market share coverage, Zendesk holds the 3rd spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Shelf holds the 6th spot.

How many customers are acquired by Zendesk and Shelf in the Contact Center segment?

Zendesk has 136769 customers and Shelf has 30451 customers in the Contact Center segment. Zendesk has 106318 more customers than Shelf in this category.

What are the countries in which Zendesk and Shelf has more customers?

Zendesk has more customers in United States Virgin Islands U.S. India .
Shelf has more customers in United States Uzbekistan Canada .

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