Catogories where Zendesk and Salesforce Service Cloud compete


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136769

Zendesk

8446

Salesforce Service Cloud

Current Customers

Comparing the customer bases of Zendesk and Salesforce Service Cloud, we can see that Zendesk has 136769 customers, while Salesforce Service Cloud has 8446 customers.

11.17%

Zendesk

0.69%

Salesforce Service Cloud

Market Share

Zendesk has a 11.17% market share in the Contact Center category, while Salesforce Service Cloud has a 0.69% market share in the same space.

Zendesk

3 rd

Salesforce Service Cloud

7 th

Category Ranking

In the Contact Center category, with 136769 customers Zendesk stands at 3rd place by ranking, while Salesforce Service Cloud with 8446 customers, is at the 7th place.

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Compare Zendesk vs Salesforce Service Cloud customers by industry

Comparing Zendesk and Salesforce Service Cloud customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Salesforce Service Cloud has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Salesforce Service Cloud Customers
Marketing 1041 104
Technology 976 141
SaaS 869 120
SEO 809 29
Software 752 80
Digital Marketing 748 72
Retail 650 118
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Compare Zendesk vs Salesforce Service Cloud customers by geography

Comparing Zendesk and Salesforce Service Cloud customers based on their geographic location, we can see that Zendesk has more customers in United States Virgin Islands U.S. India , while Salesforce Service Cloud has more customers in United States Uruguay Canada .

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Compare Zendesk and Salesforce Service Cloud with other technologies

Compare technologies in Contact Center with Zendesk and Salesforce Service Cloud on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Salesforce Service Cloud compete against each other?

Zendesk and Salesforce Service Cloud compete against each other in the Contact Center Customer Experience Instant Messaging And Chat Knowledge Management Customer Engagement .

How does the market share of Zendesk and Salesforce Service Cloud compare in the Contact Center market?

In the Contact Center market, Zendesk has a 11.17% market share in comparison to Salesforce Service Cloud’s 0.69%. Since it has a better market share coverage, Zendesk holds the 3rd spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Salesforce Service Cloud holds the 7th spot.

How many customers are acquired by Zendesk and Salesforce Service Cloud in the Contact Center segment?

Zendesk has 136769 customers and Salesforce Service Cloud has 8446 customers in the Contact Center segment. Zendesk has 128323 more customers than Salesforce Service Cloud in this category.

What are the countries in which Zendesk and Salesforce Service Cloud has more customers?

Zendesk has more customers in United States Virgin Islands U.S. India .
Salesforce Service Cloud has more customers in United States Uruguay Canada .

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