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139086

Zendesk

278

Genesys PureConnect

Current Customers

Comparing the customer bases of Zendesk and Genesys PureConnect, we can see that Zendesk has 139086 customers, while Genesys PureConnect has 278 customers.

11.37%

Zendesk

0.02%

Genesys PureConnect

Market Share

Zendesk has a 11.37% market share in the Contact Center category, while Genesys PureConnect has a 0.02% market share in the same space.

Zendesk

3 rd

Genesys PureConnect

43 rd

Category Ranking

In the Contact Center category, with 139086 customers Zendesk stands at 3rd place by ranking, while Genesys PureConnect with 278 customers, is at the 43rd place.

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Compare Zendesk vs Genesys PureConnect customers by industry

Comparing Zendesk and Genesys PureConnect customers by industry, we can see that Zendesk has more customers from the Marketing Technology E-Commerce industries, while Genesys PureConnect has more customers in Marketing Technology E-Commerce industries.

Industry Zendesk Customers Genesys PureConnect Customers
Marketing 1685 1
Technology 1576 4
E-Commerce 1372 2
Ecommerce 1251 2
Digital Marketing 1080 3
Retail 1024 3
Education 932 4
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Compare Zendesk vs Genesys PureConnect customers by geography

Comparing Zendesk and Genesys PureConnect customers based on their geographic location, we can see that Zendesk has more customers in United States Uzbekistan United Kingdom , while Genesys PureConnect has more customers in United States Self-Employed Canada .

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Compare Zendesk and Genesys PureConnect with other technologies

Compare technologies in Contact Center with Zendesk and Genesys PureConnect on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Genesys PureConnect compete against each other?

Zendesk and Genesys PureConnect compete against each other in the Contact Center Customer Experience Instant Messaging And Chat Interactive Voice Response (IVR) Knowledge Management .

How does the market share of Zendesk and Genesys PureConnect compare in the Contact Center market?

In the Contact Center market, Zendesk has a 11.37% market share in comparison to Genesys PureConnect’s 0.02%. Since it has a better market share coverage, Zendesk holds the 3rd spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys PureConnect holds the 43rd spot.

How many customers are acquired by Zendesk and Genesys PureConnect in the Contact Center segment?

Zendesk has 139086 customers and Genesys PureConnect has 278 customers in the Contact Center segment. Zendesk has 138808 more customers than Genesys PureConnect in this category.

What are the countries in which Zendesk and Genesys PureConnect has more customers?

Zendesk has more customers in United States Uzbekistan United Kingdom .
Genesys PureConnect has more customers in United States Self-Employed Canada .

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