Catogories where Zendesk and Genesys PureCloud compete


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137116

Zendesk

877

Genesys PureCloud

Current Customers

Comparing the customer bases of Zendesk and Genesys PureCloud, we can see that Zendesk has 137116 customers, while Genesys PureCloud has 877 customers.

10.19%

Zendesk

0.07%

Genesys PureCloud

Market Share

Zendesk has a 10.19% market share in the Contact Center category, while Genesys PureCloud has a 0.07% market share in the same space.

Zendesk

3 rd

Genesys PureCloud

33 rd

Category Ranking

In the Contact Center category, with 137116 customers Zendesk stands at 3rd place by ranking, while Genesys PureCloud with 877 customers, is at the 33rd place.

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Compare Zendesk vs Genesys PureCloud customers by industry

Comparing Zendesk and Genesys PureCloud customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Genesys PureCloud has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Genesys PureCloud Customers
Marketing 1106 3
Technology 1053 6
SaaS 944 3
SEO 819 3
Software 818 3
Retail 794 4
Digital Marketing 782 4
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Compare Zendesk vs Genesys PureCloud customers by geography

Comparing Zendesk and Genesys PureCloud customers based on their geographic location, we can see that Zendesk has more customers in United States Oman India , while Genesys PureCloud has more customers in United States Oman India .

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Compare Zendesk and Genesys PureCloud with other technologies

Compare technologies in Contact Center with Zendesk and Genesys PureCloud on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Genesys PureCloud compete against each other?

Zendesk and Genesys PureCloud compete against each other in the Contact Center Customer Experience IVR Instant Messaging & Chat Auto Dialer .

How does the market share of Zendesk and Genesys PureCloud compare in the Contact Center market?

In the Contact Center market, Zendesk has a 10.19% market share in comparison to Genesys PureCloud’s 0.07%. Since it has a better market share coverage, Zendesk holds the 3rd spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys PureCloud holds the 33rd spot.

How many customers are acquired by Zendesk and Genesys PureCloud in the Contact Center segment?

Zendesk has 137116 customers and Genesys PureCloud has 877 customers in the Contact Center segment. Zendesk has 136239 more customers than Genesys PureCloud in this category.

What are the countries in which Zendesk and Genesys PureCloud has more customers?

Zendesk has more customers in United States Oman India .
Genesys PureCloud has more customers in United States Oman India .

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