filter icon
136769

Zendesk

1070

Genesys Contact Center

Current Customers

Comparing the customer bases of Zendesk and Genesys Contact Center, we can see that Zendesk has 136769 customers, while Genesys Contact Center has 1070 customers.

11.17%

Zendesk

0.09%

Genesys Contact Center

Market Share

Zendesk has a 11.17% market share in the Contact Center category, while Genesys Contact Center has a 0.09% market share in the same space.

Zendesk

3 rd

Genesys Contact Center

27 th

Category Ranking

In the Contact Center category, with 136769 customers Zendesk stands at 3rd place by ranking, while Genesys Contact Center with 1070 customers, is at the 27th place.

Want more insights about Zendesk and Genesys Contact Center?

Compare Zendesk vs Genesys Contact Center customers by industry

Comparing Zendesk and Genesys Contact Center customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Genesys Contact Center has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Genesys Contact Center Customers
Marketing 1041 8
Technology 976 28
SaaS 869 7
Software 752 8
Digital Marketing 748 5
Retail 650 18
Social Media 585 3
Want more insights about Zendesk and Genesys Contact Center contact us

Compare Zendesk vs Genesys Contact Center customers by geography

Comparing Zendesk and Genesys Contact Center customers based on their geographic location, we can see that Zendesk has more customers in United States Virgin Islands U.S. India , while Genesys Contact Center has more customers in United States Venezuela France .

filter icon
Get more detailed information about Zendesk and Genesys Contact Center customer base.

Compare Zendesk and Genesys Contact Center with other technologies

Compare technologies in Contact Center with Zendesk and Genesys Contact Center on the basis of market share, customers and industry

vs
FAQs

What are the different markets in which Zendesk and Genesys Contact Center compete against each other?

Zendesk and Genesys Contact Center compete against each other in the Contact Center Customer Experience Instant Messaging And Chat Interactive Voice Response (IVR) Knowledge Management .

How does the market share of Zendesk and Genesys Contact Center compare in the Contact Center market?

In the Contact Center market, Zendesk has a 11.17% market share in comparison to Genesys Contact Center’s 0.09%. Since it has a better market share coverage, Zendesk holds the 3rd spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys Contact Center holds the 27th spot.

How many customers are acquired by Zendesk and Genesys Contact Center in the Contact Center segment?

Zendesk has 136769 customers and Genesys Contact Center has 1070 customers in the Contact Center segment. Zendesk has 135699 more customers than Genesys Contact Center in this category.

What are the countries in which Zendesk and Genesys Contact Center has more customers?

Zendesk has more customers in United States Virgin Islands U.S. India .
Genesys Contact Center has more customers in United States Venezuela France .

Use Slintel to get in touch with the best prospects for your business