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Comparing Zendesk and Freshworks customers based on their geographic location, we can see that Zendesk has more customers in United States , United Kingdom and India , while Freshworks has more customers in United States , United Kingdom and India .
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Zendesk and Freshworks compete against each other in the Contact Center, Customer Experience, Knowledge Management, Customer Support Services, Instant Messaging And Chat .
In the Contact Center market, Zendesk has a 21.15% market share in comparison to Freshworks’s 3.05%. Since it has a better market share coverage, Zendesk holds the 2nd spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Freshworks holds the 4th spot.
Zendesk has 156749 customers and Freshworks has 22640 customers in the Contact Center segment. Zendesk has 134109 more customers than Freshworks in this category.
Zendesk has more customers in
United States
,
United Kingdom
and
India
.
Freshworks has more customers in
United States
,
United Kingdom
and
India
.
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