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136769

Zendesk

651

Cisco Finesse

Current Customers

Comparing the customer bases of Zendesk and Cisco Finesse, we can see that Zendesk has 136769 customers, while Cisco Finesse has 651 customers.

11.17%

Zendesk

0.05%

Cisco Finesse

Market Share

Zendesk has a 11.17% market share in the Contact Center category, while Cisco Finesse has a 0.05% market share in the same space.

Zendesk

3 rd

Cisco Finesse

31 st

Category Ranking

In the Contact Center category, with 136769 customers Zendesk stands at 3rd place by ranking, while Cisco Finesse with 651 customers, is at the 31st place.

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Compare Zendesk vs Cisco Finesse customers by industry

Comparing Zendesk and Cisco Finesse customers by industry, we can see that Zendesk has more customers from the Marketing Technology SaaS industries, while Cisco Finesse has more customers in Marketing Technology SaaS industries.

Industry Zendesk Customers Cisco Finesse Customers
Marketing 1041 4
Technology 976 13
SaaS 869 3
Digital Marketing 748 3
Retail 650 7
Social Media 585 3
Machine Learning 580 2
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Compare Zendesk vs Cisco Finesse customers by geography

Comparing Zendesk and Cisco Finesse customers based on their geographic location, we can see that Zendesk has more customers in United States Virgin Islands U.S. India , while Cisco Finesse has more customers in United States Thailand Canada .

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Compare Zendesk and Cisco Finesse with other technologies

Compare technologies in Contact Center with Zendesk and Cisco Finesse on the basis of market share, customers and industry

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FAQs

What are the different markets in which Zendesk and Cisco Finesse compete against each other?

Zendesk and Cisco Finesse compete against each other in the Contact Center Customer Experience Instant Messaging And Chat Interactive Voice Response (IVR) Knowledge Management .

How does the market share of Zendesk and Cisco Finesse compare in the Contact Center market?

In the Contact Center market, Zendesk has a 11.17% market share in comparison to Cisco Finesse’s 0.05%. Since it has a better market share coverage, Zendesk holds the 3rd spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Cisco Finesse holds the 31st spot.

How many customers are acquired by Zendesk and Cisco Finesse in the Contact Center segment?

Zendesk has 136769 customers and Cisco Finesse has 651 customers in the Contact Center segment. Zendesk has 136118 more customers than Cisco Finesse in this category.

What are the countries in which Zendesk and Cisco Finesse has more customers?

Zendesk has more customers in United States Virgin Islands U.S. India .
Cisco Finesse has more customers in United States Thailand Canada .

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