Discover Zendesk Contact Center tool - Top alternatives, customer information and buyer intent data. Compare Zendesk with the biggest competitors in the Contact Center market like Wix Answers Wix etc.
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Zendesk’s Top competitors in the contact-center category are Wix Answers Wix Magnetic North. You can view a full list of Zendesk competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Wix Answers Zendesk vs Wix Zendesk vs Magnetic North .
Majority of Zendesk’s customers for the contact-center category fall in the company size of 11-50 employees (10308 companies) 1-10 employees (8778 companies) 201-500 employees (4323 companies) . You can view a distribution chart of Zendesk customers by company size here.
Zendesk has market share of 3.76% in contact-center market. Zendesk competes with 126 competitor tools in contact-center category. Top alternatives for Zendesk contact-center tool are Wix Answers with 39.90% Wix with 39.90% Magnetic North with 4.25% market share.
Top industries that use Zendesk for contact-center are Software (6408) Information Technology (3513) E-Commerce (2689) . Zendesk is also used in 5 other categories like Customer Experience Knowledge Management IVR Contact Center etc.
Around the world in 2021, over 29716 companies have started using Zendesk as contact-center tool. Companies using Zendesk for contact-center are majorly from United States with 15576 customers. 49.29% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom Canada with 2387(7.55%) 1198(3.79%) customers respectively.