Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise producti...vity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface. Read more
The top three of Zendesk’s competitors in the Contact Center category are Wix with 56.74%, Agile CRM with 5.39%, Freshworks with 3.05% market share.
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Around the world in 2023, over 106973 companies have started using Zendesk as Contact Center tool.
Find which Zendesk customers are ready to buy from you by using Slintel's buying intent score.
The three top industries that use Zendesk for Contact Center are Marketing (2398), Technology (2139), E-Commerce (1905).
The majority of Zendesk’s customers for the contact-center category fall in the company size of 0 - 9 employees (47502 companies), 20 - 49 employees (44222 companies), 100 - 249 employees (18907 companies).
The top three geographies of Zendesk for contact-center are the United States with 64422(41.10%), United Kingdom with 14842(9.47%), India with 6897(4.40%) customers respectively.
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Zendesk’s Top competitors in the contact-center category are Wix, Agile CRM, Freshworks. You can view a full list of Zendesk competitors. Slintel uses advanced data mining and AI algorithms to track customers and of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : .
The majority of Zendesk’s customers for the contact-center category fall in the company size of 0 - 9 employees (47502 companies), 20 - 49 employees (44222 companies), 100 - 249 employees (18907 companies). You can view a distribution chart of Zendesk customers by company size.
Zendesk has market share of 21.15% in contact-center market. Zendesk competes with 144 competitor tools in contact-center category. The top alternatives for Zendesk contact-center tool are Wix with 56.74%, Agile CRM with 5.39%, Freshworks with 3.05% market share.
Top industries that use Zendesk for contact-center are Marketing (2398), Technology (2139), E-Commerce (1905).
Around the world in 2023, over 106973 companies have started using Zendesk as contact-center tool. Companies using Zendesk for contact-center are majorly from United States with 64422 customers. 41.10% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom and India with 14842(9.47%) and 6897(4.40%) customers respectively.
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