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Zendesk
Yes, I use this too
No, I don't use this
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise producti...vity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface. Read more
Market Share of Zendesk
- Current Customer The number of companies that currently use Zendesk
- 156749
- Websites Added The number of companies that have started using Zendesk in the past month.
12- compared to last month
- Websites Dropped The number of companies that have stopped using Zendesk in the past month.
NA- compared to last month
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Contact Center category are Wix with 56.74%, Agile CRM with 5.39%, Freshworks with 3.05% market share.
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Contact Center category are Wix with 56.74%, Agile CRM with 5.39%, Freshworks with 3.05% market share.
Technology Stack Analysis
Compare Tech Stack of Zendesk and Its Competitors
Get the list of top 5 common technologies used by Zendesk and its competitors.
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Customers of Zendesk
Around the world in 2023, over 106973 companies have started using Zendesk as Contact Center tool.
Find which Zendesk customers are ready to buy from you by using Slintel's buying intent score.
Zendesk Customers by Industry
The three top industries that use Zendesk for Contact Center are Marketing (2398), Technology (2139), E-Commerce (1905).
Zendesk Customers by Employee Count
The majority of Zendesk’s customers for the contact-center category fall in the company size of 0 - 9 employees (47502 companies), 20 - 49 employees (44222 companies), 100 - 249 employees (18907 companies).
Zendesk Customers by Geography
The top three geographies of Zendesk for contact-center are the United States with 64422(41.10%), United Kingdom with 14842(9.47%), India with 6897(4.40%) customers respectively.
Employees of Zendesk
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FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the contact-center category are Wix, Agile CRM, Freshworks. You can view a full list of Zendesk competitors . Slintel uses advanced data mining and AI algorithms to track customers and of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Wix Zendesk vs Agile CRM Zendesk vs Freshworks .
What is Zendesk customer distribution based on company size?
The majority of Zendesk’s customers for the contact-center category fall in the company size of 0 - 9 employees (47502 companies), 20 - 49 employees (44222 companies), 100 - 249 employees (18907 companies). You can view a distribution chart of Zendesk customers by company size .
What is Zendesk market share in the contact-center?
Zendesk has market share of 21.15% in contact-center market. Zendesk competes with 144 competitor tools in contact-center category. The top alternatives for Zendesk contact-center tool are Wix with 56.74%, Agile CRM with 5.39%, Freshworks with 3.05% market share.
What are the top industries that use Zendesk?
Top industries that use Zendesk for contact-center are Marketing (2398), Technology (2139), E-Commerce (1905).
What are the top countries that use Zendesk?
Around the world in 2023, over 106973 companies have started using Zendesk as contact-center tool. Companies using Zendesk for contact-center are majorly from United States with 64422 customers. 41.10% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom and India with 14842(9.47%) and 6897(4.40%) customers respectively.
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