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About Zendesk
Discover Zendesk Contact Center tool - Top alternatives, customer information and buyer intent data. Compare Zendesk with the biggest competitors in the Contact Center market like Wix Answers Wix etc.
CURRENT CUSTOMERS The number of companies that currently use Zendesk
74640
MARKET SHARE Indicates the percentage of market accounted for by this technology in the Contact Center category.
10.85%
WEBSITES ADDED The number of companies that have started using Zendesk in the past month.
198
WEBSITES DROPPED The number of companies that have stopped using Zendesk in the past month.
134
Want more insights on Zendesk's customers, market share, and contract renewals?
Companies Using Zendesk
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Top Alternatives & Competitors of Zendesk
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Zendesk Customers by Employee Count
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Zendesk Customers by Industry
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Zendesk Customers by Country
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Who are the top Zendesk competitors?
Zendesk’s Top competitors in the contact-center category are Wix Answers Wix Shelf. You can view a full list of Zendesk competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors. of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Wix Answers Zendesk vs Wix Zendesk vs Shelf .
What is Zendesk customer distribution based on company size?
Majority of Zendesk’s customers for the contact-center category fall in the company size of 11-50 employees (19538 companies) 1-10 employees (18449 companies) 51-200 employees (10572 companies) . You can view a distribution chart of Zendesk customers by company size here.
What is Zendesk market share in the contact-center?
Zendesk has market share of 10.85% in contact-center market. Zendesk competes with 138 competitor tools in contact-center category. Top alternatives for Zendesk contact-center tool are Wix Answers with 68.75% Wix with 3.19% Shelf with 2.18% market share.
What are the top industries that use Zendesk?
Top industries that use Zendesk for contact-center are Technology (844) SaaS (835) Marketing (714) . Zendesk is also used in 5 other categories like Contact Center Instant Messaging & Chat Customer Experience IVR etc.
What are the top countries that use Zendesk?
Around the world in 2021, over 57007 companies have started using Zendesk as contact-center tool. Companies using Zendesk for contact-center are majorly from United States with 26393 customers. 48.78% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom Canada with 4917(9.09%) 2169(4.01%) customers respectively.