Catogories where Shelf and NICE inContact compete


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32980

Shelf

2433

NICE inContact

Current Customers

Comparing the customer bases of Shelf and NICE inContact, we can see that Shelf has 32980 customers, while NICE inContact has 2433 customers.

2.68%

Shelf

0.20%

NICE inContact

Market Share

Shelf has a 2.68% market share in the Contact Center category, while NICE inContact has a 0.20% market share in the same space.

Shelf

5 th

NICE inContact

22 nd

Category Ranking

In the Contact Center category, with 32980 customers Shelf stands at 5th place by ranking, while NICE inContact with 2433 customers, is at the 22nd place.

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Compare Shelf vs NICE inContact customers by industry

Comparing Shelf and NICE inContact customers by industry, we can see that Shelf has more customers from the Retail Marketing Manufacturing industries, while NICE inContact has more customers in Retail Marketing Manufacturing industries.

Industry Shelf Customers NICE inContact Customers
Retail 631 16
Marketing 389 10
Manufacturing 364 7
Technology 284 18
Engineering 282 6
Distribution 263 3
Innovation 247 5
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Compare Shelf vs NICE inContact customers by geography

Comparing Shelf and NICE inContact customers based on their geographic location, we can see that Shelf has more customers in United States Iceland Canada , while NICE inContact has more customers in United States Iceland Canada .

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Compare Shelf and NICE inContact with other technologies

Compare technologies in Contact Center with Shelf and NICE inContact on the basis of market share, customers and industry

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FAQs

What are the different markets in which Shelf and NICE inContact compete against each other?

Shelf and NICE inContact compete against each other in the Contact Center Call Recording Communication Document Management IVR .

How does the market share of Shelf and NICE inContact compare in the Contact Center market?

In the Contact Center market, Shelf has a 2.68% market share in comparison to NICE inContact’s 0.20%. Since it has a better market share coverage, Shelf holds the 5th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while NICE inContact holds the 22nd spot.

How many customers are acquired by Shelf and NICE inContact in the Contact Center segment?

Shelf has 32980 customers and NICE inContact has 2433 customers in the Contact Center segment. Shelf has 30547 more customers than NICE inContact in this category.

What are the countries in which Shelf and NICE inContact has more customers?

Shelf has more customers in United States Iceland Canada .
NICE inContact has more customers in United States Iceland Canada .

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