Catogories where Shelf and Genesys PureConnect compete


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30452

Shelf

278

Genesys PureConnect

Current Customers

Comparing the customer bases of Shelf and Genesys PureConnect, we can see that Shelf has 30452 customers, while Genesys PureConnect has 278 customers.

2.49%

Shelf

0.02%

Genesys PureConnect

Market Share

Shelf has a 2.49% market share in the Contact Center category, while Genesys PureConnect has a 0.02% market share in the same space.

Shelf

6 th

Genesys PureConnect

43 rd

Category Ranking

In the Contact Center category, with 30452 customers Shelf stands at 6th place by ranking, while Genesys PureConnect with 278 customers, is at the 43rd place.

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Compare Shelf vs Genesys PureConnect customers by industry

Comparing Shelf and Genesys PureConnect customers by industry, we can see that Shelf has more customers from the Retail Marketing Manufacturing industries, while Genesys PureConnect has more customers in Retail Marketing Manufacturing industries.

Industry Shelf Customers Genesys PureConnect Customers
Retail 797 3
Marketing 504 1
Manufacturing 437 1
Education 395 4
Engineering 392 3
Technology 383 4
Innovation 334 1
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Compare Shelf vs Genesys PureConnect customers by geography

Comparing Shelf and Genesys PureConnect customers based on their geographic location, we can see that Shelf has more customers in United States Uzbekistan United Kingdom , while Genesys PureConnect has more customers in United States Self-Employed Canada .

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Compare Shelf and Genesys PureConnect with other technologies

Compare technologies in Contact Center with Shelf and Genesys PureConnect on the basis of market share, customers and industry

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FAQs

What are the different markets in which Shelf and Genesys PureConnect compete against each other?

Shelf and Genesys PureConnect compete against each other in the Contact Center Document Management Knowledge Management .

How does the market share of Shelf and Genesys PureConnect compare in the Contact Center market?

In the Contact Center market, Shelf has a 2.49% market share in comparison to Genesys PureConnect’s 0.02%. Since it has a better market share coverage, Shelf holds the 6th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys PureConnect holds the 43rd spot.

How many customers are acquired by Shelf and Genesys PureConnect in the Contact Center segment?

Shelf has 30452 customers and Genesys PureConnect has 278 customers in the Contact Center segment. Shelf has 30174 more customers than Genesys PureConnect in this category.

What are the countries in which Shelf and Genesys PureConnect has more customers?

Shelf has more customers in United States Uzbekistan United Kingdom .
Genesys PureConnect has more customers in United States Self-Employed Canada .

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