Catogories where Shelf and Genesys PureCloud compete


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30452

Shelf

859

Genesys PureCloud

Current Customers

Comparing the customer bases of Shelf and Genesys PureCloud, we can see that Shelf has 30452 customers, while Genesys PureCloud has 859 customers.

2.49%

Shelf

0.07%

Genesys PureCloud

Market Share

Shelf has a 2.49% market share in the Contact Center category, while Genesys PureCloud has a 0.07% market share in the same space.

Shelf

6 th

Genesys PureCloud

29 th

Category Ranking

In the Contact Center category, with 30452 customers Shelf stands at 6th place by ranking, while Genesys PureCloud with 859 customers, is at the 29th place.

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Compare Shelf vs Genesys PureCloud customers by industry

Comparing Shelf and Genesys PureCloud customers by industry, we can see that Shelf has more customers from the Retail Marketing Manufacturing industries, while Genesys PureCloud has more customers in Retail Marketing Manufacturing industries.

Industry Shelf Customers Genesys PureCloud Customers
Retail 797 7
Marketing 504 4
Manufacturing 437 6
Education 395 3
Engineering 392 4
Technology 383 4
Innovation 334 5
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Compare Shelf vs Genesys PureCloud customers by geography

Comparing Shelf and Genesys PureCloud customers based on their geographic location, we can see that Shelf has more customers in United States Uzbekistan United Kingdom , while Genesys PureCloud has more customers in United States Vietnam Australia .

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Compare Shelf and Genesys PureCloud with other technologies

Compare technologies in Contact Center with Shelf and Genesys PureCloud on the basis of market share, customers and industry

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FAQs

What are the different markets in which Shelf and Genesys PureCloud compete against each other?

Shelf and Genesys PureCloud compete against each other in the Contact Center Auto Dialer Communication Customer Engagement Customer Experience .

How does the market share of Shelf and Genesys PureCloud compare in the Contact Center market?

In the Contact Center market, Shelf has a 2.49% market share in comparison to Genesys PureCloud’s 0.07%. Since it has a better market share coverage, Shelf holds the 6th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys PureCloud holds the 29th spot.

How many customers are acquired by Shelf and Genesys PureCloud in the Contact Center segment?

Shelf has 30452 customers and Genesys PureCloud has 859 customers in the Contact Center segment. Shelf has 29593 more customers than Genesys PureCloud in this category.

What are the countries in which Shelf and Genesys PureCloud has more customers?

Shelf has more customers in United States Uzbekistan United Kingdom .
Genesys PureCloud has more customers in United States Vietnam Australia .

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