Catogories where Shelf and Genesys Inbound compete


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30451

Shelf

560

Genesys Inbound

Current Customers

Comparing the customer bases of Shelf and Genesys Inbound, we can see that Shelf has 30451 customers, while Genesys Inbound has 560 customers.

2.49%

Shelf

0.05%

Genesys Inbound

Market Share

Shelf has a 2.49% market share in the Contact Center category, while Genesys Inbound has a 0.05% market share in the same space.

Shelf

6 th

Genesys Inbound

33 rd

Category Ranking

In the Contact Center category, with 30451 customers Shelf stands at 6th place by ranking, while Genesys Inbound with 560 customers, is at the 33rd place.

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Compare Shelf vs Genesys Inbound customers by industry

Comparing Shelf and Genesys Inbound customers by industry, we can see that Shelf has more customers from the Retail Manufacturing Engineering industries, while Genesys Inbound has more customers in Retail Manufacturing Engineering industries.

Industry Shelf Customers Genesys Inbound Customers
Retail 576 10
Manufacturing 323 6
Engineering 257 3
Technology 256 12
Distribution 243 2
Innovation 221 7
Design 206 2
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Compare Shelf vs Genesys Inbound customers by geography

Comparing Shelf and Genesys Inbound customers based on their geographic location, we can see that Shelf has more customers in United States Uzbekistan Canada , while Genesys Inbound has more customers in United States Venezuela Australia .

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Compare Shelf and Genesys Inbound with other technologies

Compare technologies in Contact Center with Shelf and Genesys Inbound on the basis of market share, customers and industry

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FAQs

What are the different markets in which Shelf and Genesys Inbound compete against each other?

Shelf and Genesys Inbound compete against each other in the Contact Center Document Management Knowledge Management .

How does the market share of Shelf and Genesys Inbound compare in the Contact Center market?

In the Contact Center market, Shelf has a 2.49% market share in comparison to Genesys Inbound’s 0.05%. Since it has a better market share coverage, Shelf holds the 6th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys Inbound holds the 33rd spot.

How many customers are acquired by Shelf and Genesys Inbound in the Contact Center segment?

Shelf has 30451 customers and Genesys Inbound has 560 customers in the Contact Center segment. Shelf has 29891 more customers than Genesys Inbound in this category.

What are the countries in which Shelf and Genesys Inbound has more customers?

Shelf has more customers in United States Uzbekistan Canada .
Genesys Inbound has more customers in United States Venezuela Australia .

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