Catogories where Shelf and Genesys Contact Center compete


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30451

Shelf

1070

Genesys Contact Center

Current Customers

Comparing the customer bases of Shelf and Genesys Contact Center, we can see that Shelf has 30451 customers, while Genesys Contact Center has 1070 customers.

2.49%

Shelf

0.09%

Genesys Contact Center

Market Share

Shelf has a 2.49% market share in the Contact Center category, while Genesys Contact Center has a 0.09% market share in the same space.

Shelf

6 th

Genesys Contact Center

27 th

Category Ranking

In the Contact Center category, with 30451 customers Shelf stands at 6th place by ranking, while Genesys Contact Center with 1070 customers, is at the 27th place.

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Compare Shelf vs Genesys Contact Center customers by industry

Comparing Shelf and Genesys Contact Center customers by industry, we can see that Shelf has more customers from the Retail Marketing Manufacturing industries, while Genesys Contact Center has more customers in Retail Marketing Manufacturing industries.

Industry Shelf Customers Genesys Contact Center Customers
Retail 576 18
Marketing 342 8
Manufacturing 323 11
Engineering 257 7
Technology 256 28
Distribution 243 3
Innovation 221 14
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Compare Shelf vs Genesys Contact Center customers by geography

Comparing Shelf and Genesys Contact Center customers based on their geographic location, we can see that Shelf has more customers in United States Uzbekistan Canada , while Genesys Contact Center has more customers in United States Venezuela France .

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Compare Shelf and Genesys Contact Center with other technologies

Compare technologies in Contact Center with Shelf and Genesys Contact Center on the basis of market share, customers and industry

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FAQs

What are the different markets in which Shelf and Genesys Contact Center compete against each other?

Shelf and Genesys Contact Center compete against each other in the Contact Center Document Management Knowledge Management .

How does the market share of Shelf and Genesys Contact Center compare in the Contact Center market?

In the Contact Center market, Shelf has a 2.49% market share in comparison to Genesys Contact Center’s 0.09%. Since it has a better market share coverage, Shelf holds the 6th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys Contact Center holds the 27th spot.

How many customers are acquired by Shelf and Genesys Contact Center in the Contact Center segment?

Shelf has 30451 customers and Genesys Contact Center has 1070 customers in the Contact Center segment. Shelf has 29381 more customers than Genesys Contact Center in this category.

What are the countries in which Shelf and Genesys Contact Center has more customers?

Shelf has more customers in United States Uzbekistan Canada .
Genesys Contact Center has more customers in United States Venezuela France .

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