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30451

Shelf

4527

Freshworks

Current Customers

Comparing the customer bases of Shelf and Freshworks, we can see that Shelf has 30451 customers, while Freshworks has 4527 customers.

2.49%

Shelf

0.37%

Freshworks

Market Share

Shelf has a 2.49% market share in the Contact Center category, while Freshworks has a 0.37% market share in the same space.

Shelf

6 th

Freshworks

12 th

Category Ranking

In the Contact Center category, with 30451 customers Shelf stands at 6th place by ranking, while Freshworks with 4527 customers, is at the 12th place.

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Compare Shelf vs Freshworks customers by industry

Comparing Shelf and Freshworks customers by industry, we can see that Shelf has more customers from the Retail Marketing Manufacturing industries, while Freshworks has more customers in Retail Marketing Manufacturing industries.

Industry Shelf Customers Freshworks Customers
Retail 576 45
Marketing 342 61
Manufacturing 323 11
Engineering 257 14
Technology 256 64
Distribution 243 10
Innovation 221 30
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Compare Shelf vs Freshworks customers by geography

Comparing Shelf and Freshworks customers based on their geographic location, we can see that Shelf has more customers in United States Uzbekistan Canada , while Freshworks has more customers in United States Zimbabwe India .

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Compare Shelf and Freshworks with other technologies

Compare technologies in Contact Center with Shelf and Freshworks on the basis of market share, customers and industry

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FAQs

What are the different markets in which Shelf and Freshworks compete against each other?

Shelf and Freshworks compete against each other in the Contact Center Knowledge Management Customer Experience Customer Support Document Management .

How does the market share of Shelf and Freshworks compare in the Contact Center market?

In the Contact Center market, Shelf has a 2.49% market share in comparison to Freshworks’s 0.37%. Since it has a better market share coverage, Shelf holds the 6th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Freshworks holds the 12th spot.

How many customers are acquired by Shelf and Freshworks in the Contact Center segment?

Shelf has 30451 customers and Freshworks has 4527 customers in the Contact Center segment. Shelf has 25924 more customers than Freshworks in this category.

What are the countries in which Shelf and Freshworks has more customers?

Shelf has more customers in United States Uzbekistan Canada .
Freshworks has more customers in United States Zimbabwe India .

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