Catogories where Salesforce Service Cloud and Genesys PureConnect compete


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8403

Salesforce Service Cloud

278

Genesys PureConnect

Current Customers

Comparing the customer bases of Salesforce Service Cloud and Genesys PureConnect, we can see that Salesforce Service Cloud has 8403 customers, while Genesys PureConnect has 278 customers.

0.69%

Salesforce Service Cloud

0.02%

Genesys PureConnect

Market Share

Salesforce Service Cloud has a 0.69% market share in the Contact Center category, while Genesys PureConnect has a 0.02% market share in the same space.

Salesforce Service Cloud

7 th

Genesys PureConnect

43 rd

Category Ranking

In the Contact Center category, with 8403 customers Salesforce Service Cloud stands at 7th place by ranking, while Genesys PureConnect with 278 customers, is at the 43rd place.

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Compare Salesforce Service Cloud vs Genesys PureConnect customers by industry

Comparing Salesforce Service Cloud and Genesys PureConnect customers by industry, we can see that Salesforce Service Cloud has more customers from the Crm Technology Consulting industries, while Genesys PureConnect has more customers in Crm Technology Consulting industries.

Industry Salesforce Service Cloud Customers Genesys PureConnect Customers
Crm 274 3
Technology 221 4
Consulting 166 3
Cloud Computing 160 2
Retail 157 3
Marketing 156 1
Digital Transformation 150 3
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Compare Salesforce Service Cloud vs Genesys PureConnect customers by geography

Comparing Salesforce Service Cloud and Genesys PureConnect customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States Venezuela United Kingdom , while Genesys PureConnect has more customers in United States Self-Employed Canada .

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Get more detailed information about Salesforce Service Cloud and Genesys PureConnect customer base.

Compare Salesforce Service Cloud and Genesys PureConnect with other technologies

Compare technologies in Contact Center with Salesforce Service Cloud and Genesys PureConnect on the basis of market share, customers and industry

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FAQs

What are the different markets in which Salesforce Service Cloud and Genesys PureConnect compete against each other?

Salesforce Service Cloud and Genesys PureConnect compete against each other in the Contact Center Customer Engagement Customer Experience Customer Support Services Instant Messaging And Chat .

How does the market share of Salesforce Service Cloud and Genesys PureConnect compare in the Contact Center market?

In the Contact Center market, Salesforce Service Cloud has a 0.69% market share in comparison to Genesys PureConnect’s 0.02%. Since it has a better market share coverage, Salesforce Service Cloud holds the 7th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys PureConnect holds the 43rd spot.

How many customers are acquired by Salesforce Service Cloud and Genesys PureConnect in the Contact Center segment?

Salesforce Service Cloud has 8403 customers and Genesys PureConnect has 278 customers in the Contact Center segment. Salesforce Service Cloud has 8125 more customers than Genesys PureConnect in this category.

What are the countries in which Salesforce Service Cloud and Genesys PureConnect has more customers?

Salesforce Service Cloud has more customers in United States Venezuela United Kingdom .
Genesys PureConnect has more customers in United States Self-Employed Canada .

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