Catogories where Salesforce Service Cloud and Genesys PureCloud compete


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8446

Salesforce Service Cloud

857

Genesys PureCloud

Current Customers

Comparing the customer bases of Salesforce Service Cloud and Genesys PureCloud, we can see that Salesforce Service Cloud has 8446 customers, while Genesys PureCloud has 857 customers.

0.69%

Salesforce Service Cloud

0.07%

Genesys PureCloud

Market Share

Salesforce Service Cloud has a 0.69% market share in the Contact Center category, while Genesys PureCloud has a 0.07% market share in the same space.

Salesforce Service Cloud

7 th

Genesys PureCloud

29 th

Category Ranking

In the Contact Center category, with 8446 customers Salesforce Service Cloud stands at 7th place by ranking, while Genesys PureCloud with 857 customers, is at the 29th place.

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Compare Salesforce Service Cloud vs Genesys PureCloud customers by industry

Comparing Salesforce Service Cloud and Genesys PureCloud customers by industry, we can see that Salesforce Service Cloud has more customers from the CRM Salesforce Consulting industries, while Genesys PureCloud has more customers in CRM Salesforce Consulting industries.

Industry Salesforce Service Cloud Customers Genesys PureCloud Customers
CRM 260 5
Salesforce 229 2
Consulting 144 5
Technology 141 3
Cloud 121 8
SaaS 120 2
Retail 118 2
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Compare Salesforce Service Cloud vs Genesys PureCloud customers by geography

Comparing Salesforce Service Cloud and Genesys PureCloud customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States Uruguay Canada , while Genesys PureCloud has more customers in United States Slovakia United Kingdom .

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Get more detailed information about Salesforce Service Cloud and Genesys PureCloud customer base.

Compare Salesforce Service Cloud and Genesys PureCloud with other technologies

Compare technologies in Contact Center with Salesforce Service Cloud and Genesys PureCloud on the basis of market share, customers and industry

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FAQs

What are the different markets in which Salesforce Service Cloud and Genesys PureCloud compete against each other?

Salesforce Service Cloud and Genesys PureCloud compete against each other in the Contact Center Customer Engagement Customer Experience Instant Messaging And Chat Auto Dialer .

How does the market share of Salesforce Service Cloud and Genesys PureCloud compare in the Contact Center market?

In the Contact Center market, Salesforce Service Cloud has a 0.69% market share in comparison to Genesys PureCloud’s 0.07%. Since it has a better market share coverage, Salesforce Service Cloud holds the 7th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys PureCloud holds the 29th spot.

How many customers are acquired by Salesforce Service Cloud and Genesys PureCloud in the Contact Center segment?

Salesforce Service Cloud has 8446 customers and Genesys PureCloud has 857 customers in the Contact Center segment. Salesforce Service Cloud has 7589 more customers than Genesys PureCloud in this category.

What are the countries in which Salesforce Service Cloud and Genesys PureCloud has more customers?

Salesforce Service Cloud has more customers in United States Uruguay Canada .
Genesys PureCloud has more customers in United States Slovakia United Kingdom .

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