Catogories where Salesforce Service Cloud and Genesys Inbound compete


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8446

Salesforce Service Cloud

561

Genesys Inbound

Current Customers

Comparing the customer bases of Salesforce Service Cloud and Genesys Inbound, we can see that Salesforce Service Cloud has 8446 customers, while Genesys Inbound has 561 customers.

0.69%

Salesforce Service Cloud

0.05%

Genesys Inbound

Market Share

Salesforce Service Cloud has a 0.69% market share in the Contact Center category, while Genesys Inbound has a 0.05% market share in the same space.

Salesforce Service Cloud

7 th

Genesys Inbound

33 rd

Category Ranking

In the Contact Center category, with 8446 customers Salesforce Service Cloud stands at 7th place by ranking, while Genesys Inbound with 561 customers, is at the 33rd place.

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Compare Salesforce Service Cloud vs Genesys Inbound customers by industry

Comparing Salesforce Service Cloud and Genesys Inbound customers by industry, we can see that Salesforce Service Cloud has more customers from the CRM Salesforce Consulting industries, while Genesys Inbound has more customers in CRM Salesforce Consulting industries.

Industry Salesforce Service Cloud Customers Genesys Inbound Customers
CRM 260 7
Salesforce 229 2
Consulting 144 13
Technology 141 12
Cloud 121 13
Retail 118 10
Business Intelligence 114 2
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Compare Salesforce Service Cloud vs Genesys Inbound customers by geography

Comparing Salesforce Service Cloud and Genesys Inbound customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States Uruguay Canada , while Genesys Inbound has more customers in United States Venezuela Australia .

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Compare Salesforce Service Cloud and Genesys Inbound with other technologies

Compare technologies in Contact Center with Salesforce Service Cloud and Genesys Inbound on the basis of market share, customers and industry

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FAQs

What are the different markets in which Salesforce Service Cloud and Genesys Inbound compete against each other?

Salesforce Service Cloud and Genesys Inbound compete against each other in the Contact Center Customer Engagement Customer Experience Customer Support Services Instant Messaging And Chat .

How does the market share of Salesforce Service Cloud and Genesys Inbound compare in the Contact Center market?

In the Contact Center market, Salesforce Service Cloud has a 0.69% market share in comparison to Genesys Inbound’s 0.05%. Since it has a better market share coverage, Salesforce Service Cloud holds the 7th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys Inbound holds the 33rd spot.

How many customers are acquired by Salesforce Service Cloud and Genesys Inbound in the Contact Center segment?

Salesforce Service Cloud has 8446 customers and Genesys Inbound has 561 customers in the Contact Center segment. Salesforce Service Cloud has 7885 more customers than Genesys Inbound in this category.

What are the countries in which Salesforce Service Cloud and Genesys Inbound has more customers?

Salesforce Service Cloud has more customers in United States Uruguay Canada .
Genesys Inbound has more customers in United States Venezuela Australia .

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