Catogories where Salesforce Service Cloud and Genesys Contact Center compete


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8446

Salesforce Service Cloud

1070

Genesys Contact Center

Current Customers

Comparing the customer bases of Salesforce Service Cloud and Genesys Contact Center, we can see that Salesforce Service Cloud has 8446 customers, while Genesys Contact Center has 1070 customers.

0.69%

Salesforce Service Cloud

0.09%

Genesys Contact Center

Market Share

Salesforce Service Cloud has a 0.69% market share in the Contact Center category, while Genesys Contact Center has a 0.09% market share in the same space.

Salesforce Service Cloud

7 th

Genesys Contact Center

27 th

Category Ranking

In the Contact Center category, with 8446 customers Salesforce Service Cloud stands at 7th place by ranking, while Genesys Contact Center with 1070 customers, is at the 27th place.

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Compare Salesforce Service Cloud vs Genesys Contact Center customers by industry

Comparing Salesforce Service Cloud and Genesys Contact Center customers by industry, we can see that Salesforce Service Cloud has more customers from the CRM Salesforce Consulting industries, while Genesys Contact Center has more customers in CRM Salesforce Consulting industries.

Industry Salesforce Service Cloud Customers Genesys Contact Center Customers
CRM 260 13
Salesforce 229 3
Consulting 144 24
Technology 141 28
Cloud 121 40
SaaS 120 7
Retail 118 18
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Compare Salesforce Service Cloud vs Genesys Contact Center customers by geography

Comparing Salesforce Service Cloud and Genesys Contact Center customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States Uruguay Canada , while Genesys Contact Center has more customers in United States Venezuela France .

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Get more detailed information about Salesforce Service Cloud and Genesys Contact Center customer base.

Compare Salesforce Service Cloud and Genesys Contact Center with other technologies

Compare technologies in Contact Center with Salesforce Service Cloud and Genesys Contact Center on the basis of market share, customers and industry

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FAQs

What are the different markets in which Salesforce Service Cloud and Genesys Contact Center compete against each other?

Salesforce Service Cloud and Genesys Contact Center compete against each other in the Contact Center Customer Engagement Customer Experience Customer Support Services Instant Messaging And Chat .

How does the market share of Salesforce Service Cloud and Genesys Contact Center compare in the Contact Center market?

In the Contact Center market, Salesforce Service Cloud has a 0.69% market share in comparison to Genesys Contact Center’s 0.09%. Since it has a better market share coverage, Salesforce Service Cloud holds the 7th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys Contact Center holds the 27th spot.

How many customers are acquired by Salesforce Service Cloud and Genesys Contact Center in the Contact Center segment?

Salesforce Service Cloud has 8446 customers and Genesys Contact Center has 1070 customers in the Contact Center segment. Salesforce Service Cloud has 7376 more customers than Genesys Contact Center in this category.

What are the countries in which Salesforce Service Cloud and Genesys Contact Center has more customers?

Salesforce Service Cloud has more customers in United States Uruguay Canada .
Genesys Contact Center has more customers in United States Venezuela France .

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