Discover Salesforce Service Cloud Contact Center tool - Top alternatives, customer information and buyer intent data. Compare Salesforce Service Cloud with the biggest competitors in the Contact Center market like Wix Answers Wix etc.
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Salesforce Service Cloud’s Top competitors in the contact-center category are Wix Answers Wix Oracle RightNow Contact Center Experience. You can view a full list of Salesforce Service Cloud competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet.You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Wix Answers Salesforce Service Cloud vs Wix Salesforce Service Cloud vs Oracle RightNow Contact Center Experience .
Majority of Salesforce Service Cloud’s customers for the contact-center category fall in the company size of 10k+ employees (145 companies) 201-500 employees (135 companies) 11-50 employees (122 companies) . You can view a distribution chart of Salesforce Service Cloud customers by company size here.
Salesforce Service Cloud has market share of 0.11% in contact-center market. Salesforce Service Cloud competes with 123 competitor tools in contact-center category. Top alternatives for Salesforce Service Cloud contact-center tool are Wix Answers with 40.10% Wix with 40.10% Oracle RightNow Contact Center Experience with 5.10% market share.
Top industries that use Salesforce Service Cloud for contact-center are Information Technology (196) Software (172) Consulting (107) . Salesforce Service Cloud is also used in 5 other categories like Customer Experience Instant Messaging & Chat Knowledge Management Contact Center etc.
Around the world in 2021, over 820 companies have started using Salesforce Service Cloud as contact-center tool. Companies using Salesforce Service Cloud for contact-center are majorly from United States with 560 customers. 67.23% of Salesforce Service Cloud customers are from the United States. Other top countries using Salesforce Service Cloud are United Kingdom India with 42(5.04%) 33(3.96%) customers respectively.