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About Salesforce Service Cloud
Discover Salesforce Service Cloud Contact Center tool - Top alternatives, customer information and buyer intent data. Compare Salesforce Service Cloud with the biggest competitors in the Contact Center market like Wix Answers Zendesk etc.
CURRENT CUSTOMERS The number of companies that currently use Salesforce Service Cloud
5195
MARKET SHARE Indicates the percentage of market accounted for by this technology in the Contact Center category.
0.75%
Want more insights on Salesforce Service Cloud's customers, market share, and contract renewals?
Companies Using Salesforce Service Cloud
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Top Alternatives & Competitors of Salesforce Service Cloud
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Salesforce Service Cloud Customers by Employee Count
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Salesforce Service Cloud Customers by Industry
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Salesforce Service Cloud Customers by Country
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Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the contact-center category are Wix Answers Zendesk Wix. You can view a full list of Salesforce Service Cloud competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors. of Salesforce Service Cloud and 40,000 other technologies on the internet.You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Wix Answers Salesforce Service Cloud vs Zendesk Salesforce Service Cloud vs Wix .
What is Salesforce Service Cloud customer distribution based on company size?
Majority of Salesforce Service Cloud’s customers for the contact-center category fall in the company size of 51-200 employees (956 companies) 1k-5k employees (899 companies) 10k+ employees (692 companies) . You can view a distribution chart of Salesforce Service Cloud customers by company size here.
What is Salesforce Service Cloud market share in the contact-center?
Salesforce Service Cloud has market share of 0.75% in contact-center market. Salesforce Service Cloud competes with 140 competitor tools in contact-center category. Top alternatives for Salesforce Service Cloud contact-center tool are Wix Answers with 68.67% Zendesk with 10.84% Wix with 3.18% market share.
What are the top industries that use Salesforce Service Cloud?
Top industries that use Salesforce Service Cloud for contact-center are CRM (236) Salesforce (207) Consulting (137) . Salesforce Service Cloud is also used in 6 other categories like Customer Experience Customer Engagement Knowledge Management Instant Messaging & Chat etc.
What are the top countries that use Salesforce Service Cloud?
Around the world in 2021, over 5084 companies have started using Salesforce Service Cloud as contact-center tool. Companies using Salesforce Service Cloud for contact-center are majorly from United States with 2742 customers. 55.60% of Salesforce Service Cloud customers are from the United States. Other top countries using Salesforce Service Cloud are United Kingdom Australia with 381(7.73%) 215(4.36%) customers respectively.