Catogories where OneContact CC and Genesys compete


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7334

OneContact CC

4709

Genesys

Current Customers

Comparing the customer bases of OneContact CC and Genesys, we can see that OneContact CC has 7334 customers, while Genesys has 4709 customers.

0.58%

OneContact CC

0.37%

Genesys

Market Share

OneContact CC has a 0.58% market share in the Contact Center category, while Genesys has a 0.37% market share in the same space.

OneContact CC

8 th

Genesys

13 th

Category Ranking

In the Contact Center category, with 7334 customers OneContact CC stands at 8th place by ranking, while Genesys with 4709 customers, is at the 13th place.

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Compare OneContact CC vs Genesys customers by industry

Comparing OneContact CC and Genesys customers by industry, we can see that OneContact CC has more customers from the Marketing Education Social Media industries, while Genesys has more customers in Marketing Education Social Media industries.

Industry OneContact CC Customers Genesys Customers
Marketing 97 65
Education 71 40
Social Media 67 36
Web Development 66 30
Web Design 62 11
Seo 59 18
Digital Marketing 58 42
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Compare OneContact CC vs Genesys customers by geography

Comparing OneContact CC and Genesys customers based on their geographic location, we can see that OneContact CC has more customers in United States Zambia India , while Genesys has more customers in United States Uzbekistan Australia .

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Compare OneContact CC and Genesys with other technologies

Compare technologies in Contact Center with OneContact CC and Genesys on the basis of market share, customers and industry

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FAQs

What are the different markets in which OneContact CC and Genesys compete against each other?

OneContact CC and Genesys compete against each other in the Contact Center Communication Customer Experience Interactive Voice Response (IVR) .

How does the market share of OneContact CC and Genesys compare in the Contact Center market?

In the Contact Center market, OneContact CC has a 0.58% market share in comparison to Genesys’s 0.37%. Since it has a better market share coverage, OneContact CC holds the 8th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys holds the 13th spot.

How many customers are acquired by OneContact CC and Genesys in the Contact Center segment?

OneContact CC has 7334 customers and Genesys has 4709 customers in the Contact Center segment. OneContact CC has 2625 more customers than Genesys in this category.

What are the countries in which OneContact CC and Genesys has more customers?

OneContact CC has more customers in United States Zambia India .
Genesys has more customers in United States Uzbekistan Australia .

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