NICE inContact's cloud call center software enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, speech recognition, inbound/ ... outbound and call blending, workforce management (WFM), workforce optimization (WFO) and the only no-pause dialer on the market. Read more
The top three of NICE inContact’s competitors in the Contact Center category are Wix with 55.77%Zendesk with 16.53%Desk.com Chat with 11.00% market share.
The top three of NICE inContact’s competitors in the Contact Center category are Wix with 55.77%Zendesk with 16.53%Desk.com Chat with 11.00% market share.
Compare Tech Stack of NICE inContact and Its Competitors
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Around the world in 2022, over 1769 companies have started using NICE inContact as Contact Center tool.
Find which NICE inContact customers are ready to buy from you by using Slintel's buying intent score.
The three top industries that use NICE inContact for Contact Center are Customer Service (33)Technology (27)Customer Experience (26).
The majority of NICE inContact’s customers for the contact-center category fall in the company size of 0 - 9 employees (1114 companies)20 - 49 employees (454 companies)100 - 249 employees (302 companies).
The top three geographies of NICE inContact for contact-center are the United States with 2685(92.46%)United Kingdom with 48(1.65%)Canada with 47(1.62%) customers respectively.
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NICE inContact’s Top competitors in the contact-center category are WixZendeskDesk.com Chat. You can view a full list of NICE inContact competitors . Slintel uses advanced data mining and AI algorithms to track customers and of NICE inContact and 40,000 other technologies on the internet.You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs Wix NICE inContact vs Zendesk NICE inContact vs Desk.com Chat .
The majority of NICE inContact’s customers for the contact-center category fall in the company size of 0 - 9 employees (1114 companies)20 - 49 employees (454 companies)100 - 249 employees (302 companies). You can view a distribution chart of NICE inContact customers by company size .
NICE inContact has market share of 0.27% in contact-center market. NICE inContact competes with 144 competitor tools in contact-center category. The top alternatives for NICE inContact contact-center tool are Wix with 55.77%Zendesk with 16.53%Desk.com Chat with 11.00%market share.
Top industries that use NICE inContact for contact-center are Customer Service (33)Technology (27)Customer Experience (26).
Around the world in 2022, over 1769 companies have started using NICE inContact as contact-center tool. Companies using NICE inContact for contact-center are majorly from United States with 2685 customers. 92.46% of NICE inContact customers are from the United States. Other top countries using NICE inContact are United Kingdom Canada with 48(1.65%) 47(1.62%) customers respectively.
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