Catogories where Genesys PureCloud and Bright Pattern compete


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885

Genesys PureCloud

118

Bright Pattern

Current Customers

Comparing the customer bases of Genesys PureCloud and Bright Pattern, we can see that Genesys PureCloud has 885 customers, while Bright Pattern has 118 customers.

0.07%

Genesys PureCloud

0.01%

Bright Pattern

Market Share

Genesys PureCloud has a 0.07% market share in the Contact Center category, while Bright Pattern has a 0.01% market share in the same space.

Genesys PureCloud

33 rd

Bright Pattern

64 th

Category Ranking

In the Contact Center category, with 885 customers Genesys PureCloud stands at 33rd place by ranking, while Bright Pattern with 118 customers, is at the 64th place.

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Compare Genesys PureCloud vs Bright Pattern customers by industry

Comparing Genesys PureCloud and Bright Pattern customers by industry, we can see that Genesys PureCloud has more customers from the Customer Experience Cloud Contact Center industries, while Bright Pattern has more customers in Customer Experience Cloud Contact Center industries.

Industry Genesys PureCloud Customers Bright Pattern Customers
Customer Experience 11 4
Cloud 8 2
Contact Center 8 3
Artificial Intelligence 7 2
Financial Services 7 1
Mobile 7 1
Customer Service 6 3
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Compare Genesys PureCloud vs Bright Pattern customers by geography

Comparing Genesys PureCloud and Bright Pattern customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States Saudi Arabia United Kingdom , while Bright Pattern has more customers in United States Saudi Arabia United Kingdom .

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Compare Genesys PureCloud and Bright Pattern with other technologies

Compare technologies in Contact Center with Genesys PureCloud and Bright Pattern on the basis of market share, customers and industry

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FAQs

What are the different markets in which Genesys PureCloud and Bright Pattern compete against each other?

Genesys PureCloud and Bright Pattern compete against each other in the Communication Contact Center Customer Experience IVR Predictive Dialer .

How does the market share of Genesys PureCloud and Bright Pattern compare in the Contact Center market?

In the Contact Center market, Genesys PureCloud has a 0.07% market share in comparison to Bright Pattern’s 0.01%. Since it has a better market share coverage, Genesys PureCloud holds the 33rd spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Bright Pattern holds the 64th spot.

How many customers are acquired by Genesys PureCloud and Bright Pattern in the Contact Center segment?

Genesys PureCloud has 885 customers and Bright Pattern has 118 customers in the Contact Center segment. Genesys PureCloud has 767 more customers than Bright Pattern in this category.

What are the countries in which Genesys PureCloud and Bright Pattern has more customers?

Genesys PureCloud has more customers in United States Saudi Arabia United Kingdom .
Bright Pattern has more customers in United States Saudi Arabia United Kingdom .

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