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About Genesys PureCloud
Discover Genesys PureCloud Contact Center tool - Top alternatives, customer information and buyer intent data. Compare Genesys PureCloud with the biggest competitors in the Contact Center market like Wix Answers Wix etc.
CURRENT CUSTOMERS The number of companies that currently use Genesys PureCloud
877
MARKET SHARE Indicates the percentage of market accounted for by this technology in the Contact Center category.
0.07%
Want more insights on Genesys PureCloud's customers, market share, and contract renewals?
Companies Using Genesys PureCloud
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Top Alternatives & Competitors of Genesys PureCloud
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Genesys PureCloud Customers by Employee Count
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Genesys PureCloud Customers by Industry
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Genesys PureCloud Customers by Country
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Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the contact-center category are Wix Answers Wix Zendesk. You can view a full list of Genesys PureCloud competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors. of Genesys PureCloud and 40,000 other technologies on the internet.You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Wix Answers Genesys PureCloud vs Wix Genesys PureCloud vs Zendesk .
What is Genesys PureCloud customer distribution based on company size?
Majority of Genesys PureCloud’s customers for the contact-center category fall in the company size of 51-200 employees (145 companies) 11-50 employees (119 companies) 201-500 employees (107 companies) . You can view a distribution chart of Genesys PureCloud customers by company size here.
What is Genesys PureCloud market share in the contact-center?
Genesys PureCloud has market share of 0.07% in contact-center market. Genesys PureCloud competes with 143 competitor tools in contact-center category. Top alternatives for Genesys PureCloud contact-center tool are Wix Answers with 35.17% Wix with 24.25% Zendesk with 10.19% market share.
What are the top industries that use Genesys PureCloud?
Top industries that use Genesys PureCloud for contact-center are Customer Experience (11) Banking (9) Auto Loans (8) . Genesys PureCloud is also used in 10 other categories like Unified Communications Customer Satisfaction Instant Messaging & Chat Auto Dialer etc.
What are the top countries that use Genesys PureCloud?
Around the world in 2021, over 727 companies have started using Genesys PureCloud as contact-center tool. Companies using Genesys PureCloud for contact-center are majorly from United States with 316 customers. 45.21% of Genesys PureCloud customers are from the United States. Other top countries using Genesys PureCloud are Australia United Kingdom with 81(11.59%) 40(5.72%) customers respectively.