Technology Profile
Market Share
Top Competitors
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Genesys PureCloud
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Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Market Share of Genesys PureCloud
- Current Customer The number of companies that currently use Genesys PureCloud
- 1513
- Websites Added The number of companies that have started using Genesys PureCloud in the past month.
NA- compared to last month
- Websites Dropped The number of companies that have stopped using Genesys PureCloud in the past month.
NA- compared to last month
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Contact Center category are Wix with 56.74%, Zendesk with 21.15%, Agile CRM with 5.39% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Contact Center category are Wix with 56.74%, Zendesk with 21.15%, Agile CRM with 5.39% market share.
Technology Stack Analysis
Compare Tech Stack of Genesys PureCloud and Its Competitors
Get the list of top 5 common technologies used by Genesys PureCloud and its competitors.
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Customers of Genesys PureCloud
Around the world in 2023, over 1241 companies have started using Genesys PureCloud as Contact Center tool.
Find which Genesys PureCloud customers are ready to buy from you by using Slintel's buying intent score.
Genesys PureCloud Customers by Industry
The three top industries that use Genesys PureCloud for Contact Center are Marketing (28), Healthcare (23), Customer Service (19).
Genesys PureCloud Customers by Employee Count
The majority of Genesys PureCloud’s customers for the contact-center category fall in the company size of 100 - 249 employees (261 companies), 20 - 49 employees (226 companies), 0 - 9 employees (225 companies).
Genesys PureCloud Customers by Geography
The top three geographies of Genesys PureCloud for contact-center are the United States with 730(48.25%), United Kingdom with 236(15.60%), Australia with 193(12.76%) customers respectively.
Employees of Genesys PureCloud
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the contact-center category are Wix, Zendesk, Agile CRM. You can view a full list of Genesys PureCloud competitors . Slintel uses advanced data mining and AI algorithms to track customers and of Genesys PureCloud and 40,000 other technologies on the internet.You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs Wix Genesys PureCloud vs Zendesk Genesys PureCloud vs Agile CRM .
What is Genesys PureCloud customer distribution based on company size?
The majority of Genesys PureCloud’s customers for the contact-center category fall in the company size of 100 - 249 employees (261 companies), 20 - 49 employees (226 companies), 0 - 9 employees (225 companies). You can view a distribution chart of Genesys PureCloud customers by company size .
What is Genesys PureCloud market share in the contact-center?
Genesys PureCloud has market share of 0.20% in contact-center market. Genesys PureCloud competes with 144 competitor tools in contact-center category. The top alternatives for Genesys PureCloud contact-center tool are Wix with 56.74%, Zendesk with 21.15%, Agile CRM with 5.39% market share.
What are the top industries that use Genesys PureCloud?
Top industries that use Genesys PureCloud for contact-center are Marketing (28), Healthcare (23), Customer Service (19).
What are the top countries that use Genesys PureCloud?
Around the world in 2023, over 1241 companies have started using Genesys PureCloud as contact-center tool. Companies using Genesys PureCloud for contact-center are majorly from United States with 730 customers. 48.25% of Genesys PureCloud customers are from the United States. Other top countries using Genesys PureCloud are United Kingdom and Australia with 236(15.60%) and 193(12.76%) customers respectively.
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