About Genesys
Discover Genesys Contact Center tool - Top alternatives, customer information and buyer intent data. Compare Genesys with the biggest competitors in the Contact Center market like Wix Answers Wix etc.
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Companies Using Genesys
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See how Genesys performs in contact-center category against a competitor.
Top Alternatives & Competitors of Genesys
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Genesys Customers by Employee Count
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Genesys Customers by Industry
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industries they are tapping into
Genesys Customers by Country
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Who are the top Genesys competitors?
Genesys’s Top competitors in the contact-center category are Wix Answers Wix Magnetic North. You can view a full list of Genesys competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Genesys and 40,000 other technologies on the internet.You can also compare Genesys and its feature with top competitors here : Genesys vs Wix Answers Genesys vs Wix Genesys vs Magnetic North .
What is Genesys customer distribution based on company size?
Majority of Genesys’s customers for the contact-center category fall in the company size of 10k+ employees (474 companies) 1k-5k employees (314 companies) 11-50 employees (270 companies) . You can view a distribution chart of Genesys customers by company size here.
What is Genesys market share in the contact-center?
Genesys has market share of 0.23% in contact-center market. Genesys competes with 121 competitor tools in contact-center category. Top alternatives for Genesys contact-center tool are Wix Answers with 41.48% Wix with 41.47% Magnetic North with 4.29% market share.
What are the top industries that use Genesys?
Top industries that use Genesys for contact-center are Information Technology (280) Software (262) Financial Services (199) . Genesys is also used in 4 other categories like IVR Customer Experience Contact Center Communication etc.
What are the top countries that use Genesys?
Around the world in 2021, over 2034 companies have started using Genesys as contact-center tool. Companies using Genesys for contact-center are majorly from United States with 939 customers. 44.71% of Genesys customers are from the United States. Other top countries using Genesys are United Kingdom Australia with 149(7.10%) 89(4.24%) customers respectively.