Discover Genesys Contact Center tool - Top alternatives, customer information and buyer intent data. Compare Genesys with the biggest competitors in the Contact Center market like Wix Answers Wix etc.
Find customers using Genesys. Additionally, find customers with upcoming contract renewals and propensity to buy similar technologies.
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Genesys’s Top competitors in the contact-center category are Wix Answers Wix Magnetic North. You can view a full list of Genesys competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Genesys and 40,000 other technologies on the internet.You can also compare Genesys and its feature with top competitors here : Genesys vs Wix Answers Genesys vs Wix Genesys vs Magnetic North .
Majority of Genesys’s customers for the contact-center category fall in the company size of 10k+ employees (474 companies) 1k-5k employees (314 companies) 11-50 employees (270 companies) . You can view a distribution chart of Genesys customers by company size here.
Genesys has market share of 0.23% in contact-center market. Genesys competes with 121 competitor tools in contact-center category. Top alternatives for Genesys contact-center tool are Wix Answers with 41.48% Wix with 41.47% Magnetic North with 4.29% market share.
Top industries that use Genesys for contact-center are Information Technology (280) Software (262) Financial Services (199) . Genesys is also used in 4 other categories like IVR Customer Experience Contact Center Communication etc.
Around the world in 2021, over 2034 companies have started using Genesys as contact-center tool. Companies using Genesys for contact-center are majorly from United States with 939 customers. 44.71% of Genesys customers are from the United States. Other top countries using Genesys are United Kingdom Australia with 149(7.10%) 89(4.24%) customers respectively.