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Genesys Technographics

About Genesys

Discover Genesys Contact Center tool - Top alternatives, customer information and buyer intent data. Compare Genesys with the biggest competitors in the Contact Center market like Wix Answers Zendesk etc.

Want more insights on Genesys's customers, market share, and contract renewals?

Companies Using Genesys

Find customers using Genesys. Additionally, find customers with upcoming contract renewals and propensity to buy similar technologies.

Website Employee range City Region Country Social Links
Axis Bank 10k+ Mumbai Maharashtra India
Bosch 10k+ Stuttgart Baden-wurttemberg Germany
Mbf Australia 10k+ Brisbane Queensland Australia
Ticketmaster 10k+ West Hollywood California United States
Woolworths 10k+ Cape Town Na - South Africa South Africa
Ethiopian Airlines 10k+ Addis Ababa Adis Abeba Ethiopia
Bupa 10k+ London England United Kingdom
AXA 10k+ Paris Ile-de-france France
stc 10k+ Riyadh Ar Riyad Saudi Arabia
Falabella 10k+ Santiago Region Metropolitana Chile
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Compare Genesys With Its Top Competitors.

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Top Alternatives & Competitors of Genesys

Discover competitors of Genesys to find prospects, market share, technology movements, buying patterns and compare technologies against each other.

Get insights On All 138 Genesys Alternatives & Competitors

Genesys Customers by Employee Count

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Genesys Customers by Industry

Understand primary industries that Genesys sells to and new
industries they are tapping into

Genesys Customers by Country

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city and pin codes.

Filter Genesys’s Customers By Size, Industry, and Geographical Area

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FAQs about Genesys

Who are the top Genesys competitors?

Genesys’s Top competitors in the contact-center category are Wix Answers Zendesk Wix. You can view a full list of Genesys competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors. of Genesys and 40,000 other technologies on the internet.You can also compare Genesys and its feature with top competitors here : Genesys vs Wix Answers Genesys vs Zendesk Genesys vs Wix .

What is Genesys customer distribution based on company size?

Majority of Genesys’s customers for the contact-center category fall in the company size of 1k-5k employees (836 companies) 10k+ employees (814 companies) 51-200 employees (685 companies) . You can view a distribution chart of Genesys customers by company size here.

What is Genesys market share in the contact-center?

Genesys has market share of 0.68% in contact-center market. Genesys competes with 138 competitor tools in contact-center category. Top alternatives for Genesys contact-center tool are Wix Answers with 68.75% Zendesk with 10.85% Wix with 3.19% market share.

What are the top industries that use Genesys?

Top industries that use Genesys for contact-center are Technology (90) Cloud (89) Insurance (79) . Genesys is also used in 4 other categories like Communication IVR Contact Center Customer Experience etc.

What are the top countries that use Genesys?

Around the world in 2021, over 4449 companies have started using Genesys as contact-center tool. Companies using Genesys for contact-center are majorly from United States with 2053 customers. 46.72% of Genesys customers are from the United States. Other top countries using Genesys are United Kingdom Australia with 321(7.31%) 243(5.53%) customers respectively.