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About Genesys
Discover Genesys Contact Center tool - Top alternatives, customer information and buyer intent data. Compare Genesys with the biggest competitors in the Contact Center market like Wix Answers Zendesk etc.
CURRENT CUSTOMERS The number of companies that currently use Genesys
4646
MARKET SHARE Indicates the percentage of market accounted for by this technology in the Contact Center category.
0.68%
WEBSITES DROPPED The number of companies that have stopped using Genesys in the past month.
42
Want more insights on Genesys's customers, market share, and contract renewals?
Companies Using Genesys
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Compare Genesys With Its Top Competitors.
Top Alternatives & Competitors of Genesys
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Genesys Customers by Employee Count
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Genesys Customers by Industry
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Genesys Customers by Country
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Who are the top Genesys competitors?
Genesys’s Top competitors in the contact-center category are Wix Answers Zendesk Wix. You can view a full list of Genesys competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors. of Genesys and 40,000 other technologies on the internet.You can also compare Genesys and its feature with top competitors here : Genesys vs Wix Answers Genesys vs Zendesk Genesys vs Wix .
What is Genesys customer distribution based on company size?
Majority of Genesys’s customers for the contact-center category fall in the company size of 1k-5k employees (836 companies) 10k+ employees (814 companies) 51-200 employees (685 companies) . You can view a distribution chart of Genesys customers by company size here.
What is Genesys market share in the contact-center?
Genesys has market share of 0.68% in contact-center market. Genesys competes with 138 competitor tools in contact-center category. Top alternatives for Genesys contact-center tool are Wix Answers with 68.75% Zendesk with 10.85% Wix with 3.19% market share.
What are the top industries that use Genesys?
Top industries that use Genesys for contact-center are Technology (90) Cloud (89) Insurance (79) . Genesys is also used in 4 other categories like Communication IVR Contact Center Customer Experience etc.
What are the top countries that use Genesys?
Around the world in 2021, over 4449 companies have started using Genesys as contact-center tool. Companies using Genesys for contact-center are majorly from United States with 2053 customers. 46.72% of Genesys customers are from the United States. Other top countries using Genesys are United Kingdom Australia with 321(7.31%) 243(5.53%) customers respectively.