Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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Freshworks
Yes, I use this too
No, I don't use this
Freshworks competes with other products in
the
Customer Experience,
Knowledge Management,
Project Collaboration,
categories. It has a market share in the
Contact Center category, and
Freshworks has
22640 customers in
158 countries.
Aircall
Yes, I use this too
No, I don't use this
Aircall competes with other products
in the Project Collaboration,
Contact Center,
VoIP And SIP
categories. It has a market share in the
Contact Center category, and
Aircall has
1118 customers in
44 countries.
Categories where Freshworks and Aircall compete
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Customer Technology Stack
Analysis
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Compare Freshworks vs Aircall customers by geography
Comparing Freshworks and Aircall customers based on their geographic location, we can see that Freshworks has more customers in United States , United Kingdom and India , while Aircall has more customers in United States , France and United Kingdom .
Freshworks
Aircall
Customer Movements for this month
Gain actionable insights about the buying patterns of Freshworks vs Aircall’s target audience.
Freshworks
New
6 Customer
Lost
0 Customer
Aircall
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Aircall compete against each other?
Freshworks and Aircall compete against each other in the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Project Collaboration .
How does the market share of Freshworks and Aircall compare in the Contact Center market?
In the Contact Center market, Freshworks has a 3.05% market share in comparison to Aircall’s 0.15%. Since it has a better market share coverage, Freshworks holds the 4th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Aircall holds the 24th spot.
How many customers are acquired by Freshworks and Aircall in the Contact Center segment?
Freshworks has 22640 customers and Aircall has 1118 customers in the Contact Center segment. Freshworks has 21522 more customers than Aircall in this category.
What are the countries in which Freshworks and Aircall has more customers?
Freshworks has more customers in
United States
,
United Kingdom
and
India
.
Aircall has more customers in
United States
,
France
and
United Kingdom
.
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