Catogories where Five9 and Genesys PureCloud compete


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1923

Five9

885

Genesys PureCloud

Current Customers

Comparing the customer bases of Five9 and Genesys PureCloud, we can see that Five9 has 1923 customers, while Genesys PureCloud has 885 customers.

0.16%

Five9

0.07%

Genesys PureCloud

Market Share

Five9 has a 0.16% market share in the Contact Center category, while Genesys PureCloud has a 0.07% market share in the same space.

Five9

27 th

Genesys PureCloud

33 rd

Category Ranking

In the Contact Center category, with 1923 customers Five9 stands at 27th place by ranking, while Genesys PureCloud with 885 customers, is at the 33rd place.

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Compare Five9 vs Genesys PureCloud customers by industry

Comparing Five9 and Genesys PureCloud customers by industry, we can see that Five9 has more customers from the Customer Service Technology Marketing industries, while Genesys PureCloud has more customers in Customer Service Technology Marketing industries.

Industry Five9 Customers Genesys PureCloud Customers
Customer Service 32 6
Technology 29 6
Marketing 25 3
Customer Experience 23 11
Financial Services 23 7
Call Center 21 2
Contact Center 21 8
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Compare Five9 vs Genesys PureCloud customers by geography

Comparing Five9 and Genesys PureCloud customers based on their geographic location, we can see that Five9 has more customers in United States Sweden United Kingdom , while Genesys PureCloud has more customers in United States Sweden United Kingdom .

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Compare Five9 and Genesys PureCloud with other technologies

Compare technologies in Contact Center with Five9 and Genesys PureCloud on the basis of market share, customers and industry

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FAQs

What are the different markets in which Five9 and Genesys PureCloud compete against each other?

Five9 and Genesys PureCloud compete against each other in the Auto Dialer Communication Contact Center Customer Engagement Customer Experience .

How does the market share of Five9 and Genesys PureCloud compare in the Contact Center market?

In the Contact Center market, Five9 has a 0.16% market share in comparison to Genesys PureCloud’s 0.07%. Since it has a better market share coverage, Five9 holds the 27th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys PureCloud holds the 33rd spot.

How many customers are acquired by Five9 and Genesys PureCloud in the Contact Center segment?

Five9 has 1923 customers and Genesys PureCloud has 885 customers in the Contact Center segment. Five9 has 1038 more customers than Genesys PureCloud in this category.

What are the countries in which Five9 and Genesys PureCloud has more customers?

Five9 has more customers in United States Sweden United Kingdom .
Genesys PureCloud has more customers in United States Sweden United Kingdom .

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