Catogories where Desk.com Chat and NICE inContact compete


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112215

Desk.com Chat

2283

NICE inContact

Current Customers

Comparing the customer bases of Desk.com Chat and NICE inContact, we can see that Desk.com Chat has 112215 customers, while NICE inContact has 2283 customers.

9.16%

Desk.com Chat

0.19%

NICE inContact

Market Share

Desk.com Chat has a 9.16% market share in the Contact Center category, while NICE inContact has a 0.19% market share in the same space.

Desk.com Chat

4 th

NICE inContact

22 nd

Category Ranking

In the Contact Center category, with 112215 customers Desk.com Chat stands at 4th place by ranking, while NICE inContact with 2283 customers, is at the 22nd place.

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Compare Desk.com Chat vs NICE inContact customers by industry

Comparing Desk.com Chat and NICE inContact customers by industry, we can see that Desk.com Chat has more customers from the Managed Services Project Management Technology industries, while NICE inContact has more customers in Managed Services Project Management Technology industries.

Industry Desk.com Chat Customers NICE inContact Customers
Managed Services 1519 12
Project Management 1020 5
Technology 962 17
Consulting 900 11
Engineering 889 5
Education 867 14
Retail 853 15
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Compare Desk.com Chat vs NICE inContact customers by geography

Comparing Desk.com Chat and NICE inContact customers based on their geographic location, we can see that Desk.com Chat has more customers in United States Turks and Caicos Islands Canada , while NICE inContact has more customers in United States Ukraine Canada .

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Compare Desk.com Chat and NICE inContact with other technologies

Compare technologies in Contact Center with Desk.com Chat and NICE inContact on the basis of market share, customers and industry

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FAQs

What are the different markets in which Desk.com Chat and NICE inContact compete against each other?

Desk.com Chat and NICE inContact compete against each other in the Contact Center Call Recording Communication Interactive Voice Response (IVR) Predictive Dialer .

How does the market share of Desk.com Chat and NICE inContact compare in the Contact Center market?

In the Contact Center market, Desk.com Chat has a 9.16% market share in comparison to NICE inContact’s 0.19%. Since it has a better market share coverage, Desk.com Chat holds the 4th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while NICE inContact holds the 22nd spot.

How many customers are acquired by Desk.com Chat and NICE inContact in the Contact Center segment?

Desk.com Chat has 112215 customers and NICE inContact has 2283 customers in the Contact Center segment. Desk.com Chat has 109932 more customers than NICE inContact in this category.

What are the countries in which Desk.com Chat and NICE inContact has more customers?

Desk.com Chat has more customers in United States Turks and Caicos Islands Canada .
NICE inContact has more customers in United States Ukraine Canada .

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