Catogories where Desk.com Chat and Genesys PureConnect compete


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112215

Desk.com Chat

278

Genesys PureConnect

Current Customers

Comparing the customer bases of Desk.com Chat and Genesys PureConnect, we can see that Desk.com Chat has 112215 customers, while Genesys PureConnect has 278 customers.

9.16%

Desk.com Chat

0.02%

Genesys PureConnect

Market Share

Desk.com Chat has a 9.16% market share in the Contact Center category, while Genesys PureConnect has a 0.02% market share in the same space.

Desk.com Chat

4 th

Genesys PureConnect

44 th

Category Ranking

In the Contact Center category, with 112215 customers Desk.com Chat stands at 4th place by ranking, while Genesys PureConnect with 278 customers, is at the 44th place.

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Compare Desk.com Chat vs Genesys PureConnect customers by industry

Comparing Desk.com Chat and Genesys PureConnect customers by industry, we can see that Desk.com Chat has more customers from the Managed Services Project Management Technology industries, while Genesys PureConnect has more customers in Managed Services Project Management Technology industries.

Industry Desk.com Chat Customers Genesys PureConnect Customers
Managed Services 1519 5
Project Management 1020 3
Technology 962 3
Information Technology 902 4
Consulting 900 2
Engineering 889 3
Education 867 1
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Compare Desk.com Chat vs Genesys PureConnect customers by geography

Comparing Desk.com Chat and Genesys PureConnect customers based on their geographic location, we can see that Desk.com Chat has more customers in United States Turks and Caicos Islands Canada , while Genesys PureConnect has more customers in United States Russia Federation Netherlands .

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Compare Desk.com Chat and Genesys PureConnect with other technologies

Compare technologies in Contact Center with Desk.com Chat and Genesys PureConnect on the basis of market share, customers and industry

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FAQs

What are the different markets in which Desk.com Chat and Genesys PureConnect compete against each other?

Desk.com Chat and Genesys PureConnect compete against each other in the Contact Center .

How does the market share of Desk.com Chat and Genesys PureConnect compare in the Contact Center market?

In the Contact Center market, Desk.com Chat has a 9.16% market share in comparison to Genesys PureConnect’s 0.02%. Since it has a better market share coverage, Desk.com Chat holds the 4th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys PureConnect holds the 44th spot.

How many customers are acquired by Desk.com Chat and Genesys PureConnect in the Contact Center segment?

Desk.com Chat has 112215 customers and Genesys PureConnect has 278 customers in the Contact Center segment. Desk.com Chat has 111937 more customers than Genesys PureConnect in this category.

What are the countries in which Desk.com Chat and Genesys PureConnect has more customers?

Desk.com Chat has more customers in United States Turks and Caicos Islands Canada .
Genesys PureConnect has more customers in United States Russia Federation Netherlands .

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