Catogories where Desk.com Chat and Freshworks compete


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109315

Desk.com Chat

4542

Freshworks

Current Customers

Comparing the customer bases of Desk.com Chat and Freshworks, we can see that Desk.com Chat has 109315 customers, while Freshworks has 4542 customers.

8.93%

Desk.com Chat

0.37%

Freshworks

Market Share

Desk.com Chat has a 8.93% market share in the Contact Center category, while Freshworks has a 0.37% market share in the same space.

Desk.com Chat

4 th

Freshworks

12 th

Category Ranking

In the Contact Center category, with 109315 customers Desk.com Chat stands at 4th place by ranking, while Freshworks with 4542 customers, is at the 12th place.

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Compare Desk.com Chat vs Freshworks customers by industry

Comparing Desk.com Chat and Freshworks customers by industry, we can see that Desk.com Chat has more customers from the Managed Services Education Technology industries, while Freshworks has more customers in Managed Services Education Technology industries.

Industry Desk.com Chat Customers Freshworks Customers
Managed Services 1751 33
Education 1575 55
Technology 1426 99
Marketing 1282 84
Project Management 1246 23
Engineering 1239 20
Retail 1145 64
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Compare Desk.com Chat vs Freshworks customers by geography

Comparing Desk.com Chat and Freshworks customers based on their geographic location, we can see that Desk.com Chat has more customers in United States Virgin Islands British Public , while Freshworks has more customers in United States Zimbabwe United Kingdom .

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Compare Desk.com Chat and Freshworks with other technologies

Compare technologies in Contact Center with Desk.com Chat and Freshworks on the basis of market share, customers and industry

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FAQs

What are the different markets in which Desk.com Chat and Freshworks compete against each other?

Desk.com Chat and Freshworks compete against each other in the Contact Center Customer Experience Customer Support Knowledge Management Project Collaboration .

How does the market share of Desk.com Chat and Freshworks compare in the Contact Center market?

In the Contact Center market, Desk.com Chat has a 8.93% market share in comparison to Freshworks’s 0.37%. Since it has a better market share coverage, Desk.com Chat holds the 4th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Freshworks holds the 12th spot.

How many customers are acquired by Desk.com Chat and Freshworks in the Contact Center segment?

Desk.com Chat has 109315 customers and Freshworks has 4542 customers in the Contact Center segment. Desk.com Chat has 104773 more customers than Freshworks in this category.

What are the countries in which Desk.com Chat and Freshworks has more customers?

Desk.com Chat has more customers in United States Virgin Islands British Public .
Freshworks has more customers in United States Zimbabwe United Kingdom .

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