Catogories where Avaya Contact Center and Genesys PureCloud compete


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1953

Avaya Contact Center

877

Genesys PureCloud

Current Customers

Comparing the customer bases of Avaya Contact Center and Genesys PureCloud, we can see that Avaya Contact Center has 1953 customers, while Genesys PureCloud has 877 customers.

0.15%

Avaya Contact Center

0.07%

Genesys PureCloud

Market Share

Avaya Contact Center has a 0.15% market share in the Contact Center category, while Genesys PureCloud has a 0.07% market share in the same space.

Avaya Contact Center

26 th

Genesys PureCloud

33 rd

Category Ranking

In the Contact Center category, with 1953 customers Avaya Contact Center stands at 26th place by ranking, while Genesys PureCloud with 877 customers, is at the 33rd place.

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Compare Avaya Contact Center vs Genesys PureCloud customers by industry

Comparing Avaya Contact Center and Genesys PureCloud customers by industry, we can see that Avaya Contact Center has more customers from the Unified Communications Cloud Contact Center industries, while Genesys PureCloud has more customers in Unified Communications Cloud Contact Center industries.

Industry Avaya Contact Center Customers Genesys PureCloud Customers
Unified Communications 62 7
Cloud 56 8
Contact Center 54 8
Managed Services 49 8
Financial Services 40 7
Security 40 8
Networking 37 2
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Compare Avaya Contact Center vs Genesys PureCloud customers by geography

Comparing Avaya Contact Center and Genesys PureCloud customers based on their geographic location, we can see that Avaya Contact Center has more customers in United States Iran Islamic Republic of India , while Genesys PureCloud has more customers in United States Iran Islamic Republic of India .

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Compare Avaya Contact Center and Genesys PureCloud with other technologies

Compare technologies in Contact Center with Avaya Contact Center and Genesys PureCloud on the basis of market share, customers and industry

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FAQs

What are the different markets in which Avaya Contact Center and Genesys PureCloud compete against each other?

Avaya Contact Center and Genesys PureCloud compete against each other in the Contact Center Auto Dialer Communication Customer Engagement Customer Experience .

How does the market share of Avaya Contact Center and Genesys PureCloud compare in the Contact Center market?

In the Contact Center market, Avaya Contact Center has a 0.15% market share in comparison to Genesys PureCloud’s 0.07%. Since it has a better market share coverage, Avaya Contact Center holds the 26th spot in Slintel’s Market Share Ranking Index for the Contact Center category, while Genesys PureCloud holds the 33rd spot.

How many customers are acquired by Avaya Contact Center and Genesys PureCloud in the Contact Center segment?

Avaya Contact Center has 1953 customers and Genesys PureCloud has 877 customers in the Contact Center segment. Avaya Contact Center has 1076 more customers than Genesys PureCloud in this category.

What are the countries in which Avaya Contact Center and Genesys PureCloud has more customers?

Avaya Contact Center has more customers in United States Iran Islamic Republic of India .
Genesys PureCloud has more customers in United States Iran Islamic Republic of India .

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