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Technographics / Contact Center / Avaya Contact Center
  • Technology Profile
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Last updated : Jun 13 2022

Avaya Contact Center

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent de ... sktop. Read more

  • Contact Center

Market Share of Avaya Contact Center

  • Current Customer The number of companies that currently use Avaya Contact Center
  • 5224
  • Market Share TIndicates the percentage of market accounted for by this technology in the Contact Center category.
  • 0.49%
  • Websites Added The number of companies that have started using Avaya Contact Center in the past month.
  • 2
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Avaya Contact Center in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Avaya Contact Center

The top three of Avaya Contact Center’s competitors in the Contact Center category are Wix with 55.77%Zendesk with 16.53%Desk.com Chat with 11.00% market share.

Technology Domains Market Share Versus page
Wix 596597 55.77% Avaya Contact Center vs Wix
Zendesk 176797 16.53% Avaya Contact Center vs Zendesk
Desk.com Chat 117646 11.00% Avaya Contact Center vs Desk.com Chat
Agile CRM 45838 4.29% Avaya Contact Center vs Agile CRM
Freshworks 25705 2.40% Avaya Contact Center vs Freshworks
Bitrix24 16636 1.56% Avaya Contact Center vs Bitrix24
Salesforce Service Cloud 10573 0.99% Avaya Contact Center vs Salesforce Service Cloud
LiveAgent 7481 0.70% Avaya Contact Center vs LiveAgent
Genesys 6411 0.60% Avaya Contact Center vs Genesys
Wipro 5790 0.54% Avaya Contact Center vs Wipro
ShoreTel 4646 0.43% Avaya Contact Center vs ShoreTel
Zoho Desk 4225 0.39% Avaya Contact Center vs Zoho Desk
OneContact CC 4095 0.38% Avaya Contact Center vs OneContact CC
Wix Answers 3940 0.37% Avaya Contact Center vs Wix Answers
Comm100 Live Chat 2970 0.28% Avaya Contact Center vs Comm100 Live Chat
NICE inContact 2904 0.27% Avaya Contact Center vs NICE inContact
Verint 2858 0.27% Avaya Contact Center vs Verint
Five9 2785 0.26% Avaya Contact Center vs Five9
LogMeIn Rescue 2446 0.23% Avaya Contact Center vs LogMeIn Rescue
PICS 2112 0.20% Avaya Contact Center vs PICS

Popular Comparisons

Top Competitors and Alternatives of Avaya Contact Center

The top three of Avaya Contact Center’s competitors in the Contact Center category are Wix with 55.77%Zendesk with 16.53%Desk.com Chat with 11.00% market share.

Avaya Contact Center vs Wix
Avaya Contact Center vs Zendesk
Avaya Contact Center vs Desk.com Chat
Avaya Contact Center vs Agile CRM
Avaya Contact Center vs Freshworks
Avaya Contact Center vs Bitrix24
Avaya Contact Center vs Salesforce Service Cloud
Avaya Contact Center vs LiveAgent
Technology Stack Analysis

Compare Tech Stack of Avaya Contact Center and Its Competitors

Get the list of top 5 common technologies used by Avaya Contact Center and its competitors.

Customers of Avaya Contact Center

Around the world in 2022, over 4822 companies have started using Avaya Contact Center as Contact Center tool.

Customers Employee Range City Region Country Social Links
Visa Worldwide Pte. Limited 1,000 - 4,999 Singapore Central Singapore Singapore
CTV 1,000 - 4,999 Toronto Ontario Canada
Axim Global 20 - 49 Newton Massachusetts United States
Information Age 20 - 49 London England United Kingdom
Verizon 10,000+ New York City New York United States
Brunswick News Inc. 500 - 999 Saint John New Brunswick Canada
Cognizant 10,000+ Teaneck New Jersey United States
Diebold 10,000+ North Canton Ohio United States
Palm Beach County School District 10,000+ West Palm Beach Florida United States
Dart Container 10,000+ Mason Michigan United States

Find which Avaya Contact Center customers are ready to buy from you by using Slintel's buying intent score.

Avaya Contact Center Customers by Industry

The three top industries that use Avaya Contact Center for Contact Center are Unified Communications (148)Managed Services (135)Cloud (109).

Avaya Contact Center Customers by Employee Count

The majority of Avaya Contact Center’s customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (939 companies)10,000+ employees (862 companies)100 - 249 employees (776 companies).

Avaya Contact Center Customers by Geography

The top three geographies of Avaya Contact Center for contact-center are the United States with 2781(53.24%)United Kingdom with 462(8.84%)India with 203(3.89%) customers respectively.

Employees of Avaya Contact Center

Download Slintel’s Chrome Extension to get verified contact data of Avaya Contact Center employees.

Also see other Products/Services by Avaya Contact Center in:

  • Contact Center
  • Sales Enablement

FAQ

Find answers to the most often asked questions by users.

Who are the top Avaya Contact Center competitors?

Avaya Contact Center’s Top competitors in the contact-center category are WixZendeskDesk.com Chat. You can view a full list of Avaya Contact Center competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Avaya Contact Center and 40,000 other technologies on the internet.You can also compare Avaya Contact Center and its feature with top competitors here : Avaya Contact Center vs Wix Avaya Contact Center vs Zendesk Avaya Contact Center vs Desk.com Chat .

What is Avaya Contact Center customer distribution based on company size?

The majority of Avaya Contact Center’s customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (939 companies)10,000+ employees (862 companies)100 - 249 employees (776 companies). You can view a distribution chart of Avaya Contact Center customers by company size here.

What is Avaya Contact Center market share in the contact-center?

Avaya Contact Center has market share of 0.49% in contact-center market. Avaya Contact Center competes with 144 competitor tools in contact-center category. The top alternatives for Avaya Contact Center contact-center tool are Wix with 55.77%Zendesk with 16.53%Desk.com Chat with 11.00%market share.

What are the top industries that use Avaya Contact Center?

Top industries that use Avaya Contact Center for contact-center are Unified Communications (148)Managed Services (135)Cloud (109).

What are the top countries that use Avaya Contact Center?

Around the world in 2022, over 4822 companies have started using Avaya Contact Center as contact-center tool. Companies using Avaya Contact Center for contact-center are majorly from United States with 2781 customers. 53.24% of Avaya Contact Center customers are from the United States. Other top countries using Avaya Contact Center are United Kingdom India with 462(8.84%) 203(3.89%) customers respectively.

Justine Lyon
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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