Contact Center

Gain market share and customer base information about the top Contact Center software

116

TECHNOLOGIES

977258

COMPANIES

206

MOVEMENTS

TOP 5 TECHNOLOGIES

1 Wix
2 Wix Answers
3 Magnetic North
4 Oracle RightNow Contact Center Experience
5 Zendesk
6 Others

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Market Share for Top Contact Center Technologies

Analyze the market share of popular Contact Center technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share
1	Wix	399593	40.89
2	Wix Answers	399486	40.88
3	Magnetic North	42172	4.32
4	Oracle RightNow Contact Center Experience	42091	4.31
5	Zendesk	33790	3.46
6	Freshdesk	12208	1.25
7	eSpace Contact Center	4459	0.46
8	Bitrix24	3573	0.37
9	Comm100 Live Chat	2949	0.30
10	CRS	2927	0.30
11	Agile CRM	2880	0.29
12	RingCentral Contact Center	2730	0.28
13	OneContact CC	2192	0.22
14	LiveAgent	1811	0.19
15	PICS	1742	0.18
16	Aspect Zipwire	1605	0.16
17	LogMeIn Rescue	1582	0.16
18	Zoho Desk	1460	0.15
19	Ytel Platform	1315	0.13
20	MiContact Center	1053	0.11
21	Aspect Via	1048	0.11
22	Genesys	972	0.10
23	VHT Cloud	903	0.09
24	Virtual Contact Center	860	0.09
25	8x8 Virtual Office	858	0.09
26	Genesys PureCloud	708	0.07
27	Vonage Business	687	0.07
28	Sideline	662	0.07
29	Five9	649	0.07
30	Verint	641	0.07
31	Salesforce Service Cloud	625	0.06
32	Xperience	587	0.06
33	Helpshift	494	0.05
34	Nextiva	488	0.05
35	NICE inContact	482	0.05
36	Shelf	351	0.04
37	ShoreTel	307	0.03
38	Talkdesk	290	0.03
39	Toky	280	0.03
40	HappyFox	277	0.03
41	bpm'online CRM	254	0.03
42	Avaya Aura Call Center Elite	206	0.02
43	Aircall	175	0.02
44	LiveOps	168	0.02
45	InGenius	141	0.01
46	Fenero	134	0.01
47	CallFire	133	0.01
48	Sharpen	124	0.01
49	Bright Pattern	118	0.01
50	NewVoiceMedia	117	0.01
51	Gladly	116	0.01
52	Zingtree	116	0.01
53	Vivocha	110	0.01
54	Clarabridge	100	0.01
55	Avaya CMS	95	0.01
56	Cloudagent	93	0.01
57	Ameyo	92	0.01
58	Clarity Connect	85	0.01
59	Vozy	64	0.01
60	Vocalcom	55	0.01
61	ePowerCenter	49	0.01
62	Corizon	44	0.00
63	PhoneBurner	43	0.00
64	Dixa	42	0.00
65	Smart Queue by AVOXI	41	0.00
66	DialMyCalls	37	0.00
67	Click2Coach	33	0.00
68	UJET	33	0.00
69	PlayVox	31	0.00
70	VanillaSoft	29	0.00
71	CallHub	29	0.00
72	Noble Solution Suite	29	0.00
73	CloudCall	28	0.00
74	3CLogic	27	0.00
75	XCALLY	27	0.00
76	iTouchVision Call Centre	25	0.00
77	ProcedureFlow	24	0.00
78	PanTerra Networks	24	0.00
79	Monet Software	23	0.00
80	Zent.io	21	0.00
81	VICIdial	21	0.00
82	CrazyCall	19	0.00
83	RingSky	18	0.00
84	VCC Live	18	0.00
85	Convoso	18	0.00
86	FluentStream	17	0.00
87	Zailab	17	0.00
88	Connect First	16	0.00
89	Oracle Service Cloud	14	0.00
90	Branch Messenger	13	0.00
91	InfoFlo	12	0.00
92	Speak2Leads	12	0.00
93	CallTools	11	0.00
94	T-Max Predictive Dialer	11	0.00
95	CallidusCloud CX	10	0.00
96	Callmaker	9	0.00
97	XenCALL	9	0.00
98	Scorebuddy	9	0.00
99	Dezide	8	0.00
100	ChaseData	8	0.00
101	Newfies-Dialer	7	0.00
102	uContact	7	0.00
103	Nectar Desk	6	0.00
104	Call Center Application	6	0.00
105	Ottspott	5	0.00
106	Cross CRM	5	0.00
107	contactSPACE	5	0.00
108	AuguTech	4	0.00
109	SpiceCSM	3	0.00
110	AireContact	3	0.00
111	PhoneCall	3	0.00
112	Pims Auto Dialer	3	0.00
113	CallSquad	3	0.00
114	Autom8 Enterprise	2	0.00
115	SalesExec	2	0.00
116	EducationFolder	2	0.00