Technographics / Contact Center

Contact Center

Gain market share and customer base information about the top Contact Center software

TECHNOLOGIES

105

TECHNOLOGIES

COMPANIES

598364

COMPANIES

MOVEMENTS

8524

MOVEMENTS

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Market Share for Top Contact Center Technologies

Analyze the market share of popular Contact Center technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Wix Answers 455218 76.08
2 Magnetic North 50407 8.42
3 Oracle RightNow Contact Center Experience 23526 3.93
4 Freshdesk 15118 2.53
5 Wix 7043 1.18
6 eSpace Contact Center 4167 0.70
7 Bitrix24 3990 0.67
8 Comm100 Live Chat 3900 0.65
9 Agile CRM 3679 0.61
10 CRS 3559 0.59
11 LiveAgent 2422 0.40
12 Aspect Zipwire 2314 0.39
13 PICS 2246 0.38
14 RingCentral Contact Center 1926 0.32
15 LogMeIn Rescue 1837 0.31
16 Ytel Platform 1732 0.29
17 Zoho Desk 1653 0.28
18 MiContact Center 1015 0.17
19 OneContact CC 948 0.16
20 Sideline 845 0.14
21 VHT Cloud 838 0.14
22 Genesys 798 0.13
23 Xperience 775 0.13
24 Vonage Business 704 0.12
25 Oracle Service Cloud 663 0.11
26 Shelf 644 0.11
27 Five9 528 0.09
28 Helpshift 507 0.08
29 Zendesk 498 0.08
30 UJET 470 0.08
31 Toky 351 0.06
32 Nextiva 337 0.06
33 HappyFox 274 0.05
34 Sharpen 260 0.04
35 Vivocha 229 0.04
36 Fenero 220 0.04
37 Talkdesk 198 0.03
38 Aircall 190 0.03
39 NewVoiceMedia 175 0.03
40 NICE inContact 151 0.03
41 LiveOps 139 0.02
42 Zingtree 139 0.02
43 Clarity Connect 124 0.02
44 Bright Pattern 121 0.02
45 Gladly 120 0.02
46 CallFire 104 0.02
47 Ameyo 94 0.02
48 Salesforce Service Cloud 88 0.01
49 Cloudagent 82 0.01
50 DialMyCalls 74 0.01
51 Vocalcom 49 0.01
52 VanillaSoft 47 0.01
53 ePowerCenter 47 0.01
54 Verint 43 0.01
55 Smart Queue by AVOXI 43 0.01
56 Click2Coach 40 0.01
57 Corizon 39 0.01
58 Noble Solution Suite 35 0.01
59 RingSky 34 0.01
60 ShoreTel 33 0.01
61 CrazyCall 32 0.01
62 CloudCall 32 0.01
63 Vozy 31 0.01
64 Dixa 31 0.01
65 PhoneBurner 25 0.00
66 PlayVox 25 0.00
67 Aspect Via 25 0.00
68 FluentStream 24 0.00
69 Zailab 23 0.00
70 XCALLY 23 0.00
71 Genesys PureCloud 19 0.00
72 3CLogic 18 0.00
73 Speak2Leads 17 0.00
74 Branch Messenger 17 0.00
75 VICIdial 17 0.00
76 Connect First 16 0.00
77 VCC Live 15 0.00
78 Scorebuddy 13 0.00
79 ProcedureFlow 12 0.00
80 Callmaker 12 0.00
81 PhoneCall 9 0.00
82 uContact 8 0.00
83 ChaseData 8 0.00
84 Ottspott 7 0.00
85 Clarabridge 6 0.00
86 Newfies-Dialer 5 0.00
87 Dezide 5 0.00
88 AuguTech 5 0.00
89 Convoso 4 0.00
90 Pims Auto Dialer 3 0.00
91 contactSPACE 3 0.00
92 XenCALL 3 0.00
93 Scopedesk 2 0.00
94 Virtual Contact Center 2 0.00
95 Zent.io 2 0.00
96 Track My Leads 2 0.00
97 AireContact 2 0.00
98 SalesExec 2 0.00
99 Call Center Application 2 0.00
100 CallSquad 2 0.00
101 InfoFlo 1 0.00
102 CozTel 1 0.00
103 Parakeet 1 0.00
104 Autom8 Enterprise 1 0.00
105 EducationFolder 1 0.00

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