Technographics / Contact Center

Contact Center

Gain market share and customer base information about the top Contact Center software

TECHNOLOGIES

119

TECHNOLOGIES

COMPANIES

684411

COMPANIES

MOVEMENTS

8796

MOVEMENTS

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Market Share for Top Contact Center Technologies

Analyze the market share of popular Contact Center technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Wix Answers 455681 66.58
2 Magnetic North 51077 7.46
3 8x8 Virtual Office 29188 4.26
4 8x8 Virtual Office 29188 4.26
5 Oracle RightNow Contact Center Experience 23748 3.47
6 Wix 18945 2.77
7 Freshdesk 15324 2.24
8 Zendesk 10410 1.52
9 eSpace Contact Center 4572 0.67
10 Bitrix24 3984 0.58
11 Comm100 Live Chat 3825 0.56
12 Agile CRM 3723 0.54
13 CRS 3687 0.54
14 LiveAgent 2372 0.35
15 Aspect Zipwire 2336 0.34
16 PICS 2279 0.33
17 RingCentral Contact Center 2255 0.33
18 LogMeIn Rescue 1845 0.27
19 Ytel Platform 1758 0.26
20 Zoho Desk 1713 0.25
21 OneContact CC 1117 0.16
22 MiContact Center 1084 0.16
23 Genesys 1077 0.16
24 VHT Cloud 860 0.13
25 Shelf 847 0.12
26 Sideline 823 0.12
27 Xperience 789 0.12
28 Vonage Business 778 0.11
29 Oracle Service Cloud 717 0.10
30 Five9 610 0.09
31 Helpshift 553 0.08
32 UJET 482 0.07
33 Verint 471 0.07
34 Nextiva 416 0.06
35 Toky 353 0.05
36 Avaya Aura Call Center Elite 341 0.05
37 Sharpen 304 0.04
38 HappyFox 300 0.04
39 Talkdesk 284 0.04
40 Aircall 259 0.04
41 Virtual Contact Center 236 0.03
42 Fenero 231 0.03
43 Genesys PureCloud 228 0.03
44 Vivocha 225 0.03
45 Aspect Via 224 0.03
46 NICE inContact 219 0.03
47 NewVoiceMedia 195 0.03
48 Salesforce Service Cloud 186 0.03
49 LiveOps 177 0.03
50 Zingtree 147 0.02
51 Bright Pattern 137 0.02
52 Gladly 136 0.02
53 Clarity Connect 123 0.02
54 ShoreTel 118 0.02
55 CallFire 113 0.02
56 Ameyo 103 0.02
57 DialMyCalls 92 0.01
58 Cloudagent 90 0.01
59 VanillaSoft 69 0.01
60 Vocalcom 55 0.01
61 ePowerCenter 54 0.01
62 Clarabridge 52 0.01
63 Corizon 47 0.01
64 Smart Queue by AVOXI 45 0.01
65 Click2Coach 44 0.01
66 Noble Solution Suite 38 0.01
67 CloudCall 38 0.01
68 CrazyCall 38 0.01
69 Dixa 36 0.01
70 RingSky 34 0.00
71 PhoneBurner 32 0.00
72 Vozy 31 0.00
73 PlayVox 28 0.00
74 XCALLY 25 0.00
75 FluentStream 25 0.00
76 3CLogic 23 0.00
77 Zailab 23 0.00
78 VICIdial 19 0.00
79 Connect First 18 0.00
80 InGenius 17 0.00
81 Speak2Leads 17 0.00
82 VCC Live 17 0.00
83 Branch Messenger 17 0.00
84 CallidusCloud CX 16 0.00
85 ProcedureFlow 16 0.00
86 Scorebuddy 15 0.00
87 Callmaker 13 0.00
88 Monet Software 12 0.00
89 CallHub 11 0.00
90 uContact 11 0.00
91 ChaseData 9 0.00
92 PanTerra Networks 8 0.00
93 PhoneCall 8 0.00
94 Convoso 8 0.00
95 CallTools 7 0.00
96 Ottspott 7 0.00
97 Zent.io 7 0.00
98 InfoFlo 7 0.00
99 XenCALL 6 0.00
100 Dezide 5 0.00
101 AuguTech 5 0.00
102 contactSPACE 5 0.00
103 Newfies-Dialer 5 0.00
104 Call Center Application 4 0.00
105 Nectar Desk 3 0.00
106 Pims Auto Dialer 3 0.00
107 SpiceCSM 2 0.00
108 Track My Leads 2 0.00
109 AireContact 2 0.00
110 SalesExec 2 0.00
111 T-Max Predictive Dialer 2 0.00
112 CallSquad 2 0.00
113 Scopedesk 2 0.00
114 iTouchVision Call Centre 2 0.00
115 Parakeet 2 0.00
116 Cross CRM 2 0.00
117 Autom8 Enterprise 1 0.00
118 EducationFolder 1 0.00
119 CozTel 1 0.00

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