Technographics / Contact Center

Contact Center

Gain market share and customer base information about the top Contact Center software

TECHNOLOGIES

117

TECHNOLOGIES

COMPANIES

1086123

COMPANIES

MOVEMENTS

1208

MOVEMENTS

TOP 5 TECHNOLOGIES

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Market Share for Top Contact Center Technologies

Analyze the market share of popular Contact Center technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Wix Answers 471704 43.43
2 Wix 401543 36.97
3 Magnetic North 54241 4.99
4 Oracle RightNow Contact Center Experience 48338 4.45
5 Zendesk 33890 3.12
6 Freshdesk 15823 1.46
7 eSpace Contact Center 5280 0.49
8 Bitrix24 4213 0.39
9 CRS 3753 0.35
10 Comm100 Live Chat 3701 0.34
11 Agile CRM 3619 0.33
12 RingCentral Contact Center 3094 0.28
13 Aspect Zipwire 2459 0.23
14 PICS 2451 0.23
15 LiveAgent 2332 0.21
16 OneContact CC 2241 0.21
17 LogMeIn Rescue 2017 0.19
18 Zoho Desk 1953 0.18
19 Avaya Aura Call Center Elite 1873 0.17
20 Ytel Platform 1705 0.16
21 MiContact Center 1257 0.12
22 VHT Cloud 1138 0.10
23 Aspect Via 1094 0.10
24 Genesys 1090 0.10
25 Virtual Contact Center 985 0.09
26 8x8 Virtual Office 982 0.09
27 Vonage Business 875 0.08
28 Sideline 826 0.08
29 Xperience 785 0.07
30 Five9 761 0.07
31 Verint 719 0.07
32 Oracle Service Cloud 707 0.07
33 Genesys PureCloud 689 0.06
34 Helpshift 629 0.06
35 Nextiva 551 0.05
36 UJET 489 0.05
37 Shelf 401 0.04
38 Toky 382 0.04
39 HappyFox 335 0.03
40 Talkdesk 333 0.03
41 Aircall 316 0.03
42 ShoreTel 311 0.03
43 NICE inContact 293 0.03
44 bpm'online CRM 255 0.02
45 Salesforce Service Cloud 249 0.02
46 Fenero 240 0.02
47 NewVoiceMedia 200 0.02
48 LiveOps 191 0.02
49 Vivocha 187 0.02
50 Gladly 159 0.01
51 Zingtree 156 0.01
52 Bright Pattern 153 0.01
53 InGenius 137 0.01
54 CallFire 127 0.01
55 Clarity Connect 119 0.01
56 Cloudagent 117 0.01
57 Ameyo 110 0.01
58 Clarabridge 102 0.01
59 DialMyCalls 99 0.01
60 Sharpen 99 0.01
61 Avaya CMS 95 0.01
62 Vozy 75 0.01
63 Vocalcom 72 0.01
64 ePowerCenter 54 0.00
65 Corizon 54 0.00
66 Dixa 52 0.00
67 Smart Queue by AVOXI 48 0.00
68 Click2Coach 41 0.00
69 PlayVox 38 0.00
70 Noble Solution Suite 37 0.00
71 CloudCall 35 0.00
72 CrazyCall 34 0.00
73 PhoneBurner 32 0.00
74 XCALLY 31 0.00
75 CallHub 30 0.00
76 VanillaSoft 29 0.00
77 iTouchVision Call Centre 28 0.00
78 3CLogic 28 0.00
79 RingSky 27 0.00
80 Zailab 24 0.00
81 PanTerra Networks 24 0.00
82 ProcedureFlow 23 0.00
83 Monet Software 23 0.00
84 VICIdial 22 0.00
85 Zent.io 21 0.00
86 VCC Live 19 0.00
87 Connect First 18 0.00
88 FluentStream 17 0.00
89 CallidusCloud CX 17 0.00
90 Speak2Leads 16 0.00
91 Convoso 16 0.00
92 Branch Messenger 16 0.00
93 InfoFlo 12 0.00
94 Callmaker 11 0.00
95 CallTools 11 0.00
96 Scorebuddy 10 0.00
97 T-Max Predictive Dialer 10 0.00
98 XenCALL 9 0.00
99 PhoneCall 8 0.00
100 uContact 7 0.00
101 ChaseData 7 0.00
102 Newfies-Dialer 6 0.00
103 Dezide 6 0.00
104 Nectar Desk 6 0.00
105 Call Center Application 6 0.00
106 Cross CRM 5 0.00
107 AuguTech 5 0.00
108 contactSPACE 5 0.00
109 Ottspott 4 0.00
110 CallSquad 4 0.00
111 SpiceCSM 3 0.00
112 AireContact 3 0.00
113 Pims Auto Dialer 3 0.00
114 Track My Leads 2 0.00
115 Autom8 Enterprise 2 0.00
116 SalesExec 2 0.00
117 EducationFolder 2 0.00

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