Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
FAQs
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Genesys
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterpris...e customers include P&G, BT and Ticketmaster. Read more
- Communication
Market Share of Genesys
- Current Customer The number of companies that currently use Genesys
- 6622
- Websites Added The number of companies that have started using Genesys in the past month.
3- compared to last month
- Websites Dropped The number of companies that have stopped using Genesys in the past month.
NA- compared to last month
Top Competitors and Alternatives of Genesys
The top three of Genesys’s competitors in the Communication category are Slack with 31.71%, Whatsapp Business with 19.67%, Microsoft Office 365 with 13.54% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys
The top three of Genesys’s competitors in the Communication category are Slack with 31.71%, Whatsapp Business with 19.67%, Microsoft Office 365 with 13.54% market share.
Technology Stack Analysis
Compare Tech Stack of Genesys and Its Competitors
Get the list of top 5 common technologies used by Genesys and its competitors.
Customers of Genesys
Around the world in 2022, over 5953 companies have started using Genesys as Communication tool.
Find which Genesys customers are ready to buy from you by using Slintel's buying intent score.
Genesys Customers by Industry
The three top industries that use Genesys for Communication are Technology (152), Consulting (138), Managed Services (118).
Genesys Customers by Employee Count
The majority of Genesys’s customers for the communication category fall in the company size of 1,000 - 4,999 employees (1256 companies), 10,000+ employees (1220 companies), 20 - 49 employees (823 companies).
Genesys Customers by Geography
The top three geographies of Genesys for communication are the United States with 3022(45.64%), United Kingdom with 434(6.55%), Australia with 391(5.90%) customers respectively.
Employees of Genesys
Download Slintel’s Chrome Extension to get verified contact data of Genesys employees.
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys competitors?
Genesys’s Top competitors in the communication category are Slack, Whatsapp Business, Microsoft Office 365. You can view a full list of Genesys competitors . Slintel uses advanced data mining and AI algorithms to track customers and of Genesys and 40,000 other technologies on the internet.You can also compare Genesys and its feature with top competitors here : Genesys vs Slack Genesys vs Whatsapp Business Genesys vs Microsoft Office 365 .
What is Genesys customer distribution based on company size?
The majority of Genesys’s customers for the communication category fall in the company size of 1,000 - 4,999 employees (1256 companies), 10,000+ employees (1220 companies), 20 - 49 employees (823 companies). You can view a distribution chart of Genesys customers by company size .
What is Genesys market share in the communication?
Genesys has market share of 0.37% in communication market. Genesys competes with 336 competitor tools in communication category. The top alternatives for Genesys communication tool are Slack with 31.71%, Whatsapp Business with 19.67%, Microsoft Office 365 with 13.54% market share.
What are the top industries that use Genesys?
Top industries that use Genesys for communication are Technology (152), Consulting (138), Managed Services (118).
What are the top countries that use Genesys?
Around the world in 2022, over 5953 companies have started using Genesys as communication tool. Companies using Genesys for communication are majorly from United States with 3022 customers. 45.64% of Genesys customers are from the United States. Other top countries using Genesys are United Kingdom and Australia with 434(6.55%) and 391(5.90%) customers respectively.
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