Technology Profile
Market Share
Top Competitors
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Customers by Geo
Employees
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Genesys Cloud CX
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Genesys Cloud CX platform is a Software as a Service contact centre experience.
Market Share of Genesys Cloud CX
- Current Customer The number of companies that currently use Genesys Cloud CX
- 145
- Websites Added The number of companies that have started using Genesys Cloud CX in the past month.
NA- compared to last month
- Websites Dropped The number of companies that have stopped using Genesys Cloud CX in the past month.
NA- compared to last month
Top Competitors and Alternatives of Genesys Cloud CX
The top three of Genesys Cloud CX’s competitors in the Cloud Contact Center Software category are Irene with 25.05%, Amazon Connect with 10.95%, Ringio with 8.85% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys Cloud CX
The top three of Genesys Cloud CX’s competitors in the Cloud Contact Center Software category are Irene with 25.05%, Amazon Connect with 10.95%, Ringio with 8.85% market share.
Technology Stack Analysis
Compare Tech Stack of Genesys Cloud CX and Its Competitors
Get the list of top 5 common technologies used by Genesys Cloud CX and its competitors.
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Customers of Genesys Cloud CX
Around the world in 2023, over 141 companies have started using Genesys Cloud CX as Cloud Contact Center Software tool.
Find which Genesys Cloud CX customers are ready to buy from you by using Slintel's buying intent score.
Genesys Cloud CX Customers by Industry
The three top industries that use Genesys Cloud CX for Cloud Contact Center Software are Technology (8), Insurance (6), Banking (5).
Genesys Cloud CX Customers by Employee Count
The majority of Genesys Cloud CX’s customers for the cloud-contact-center-software category fall in the company size of 1,000 - 4,999 employees (34 companies), 10,000+ employees (31 companies), 100 - 249 employees (23 companies).
Genesys Cloud CX Customers by Geography
The top three geographies of Genesys Cloud CX for cloud-contact-center-software are the United States with 51(35.17%), Australia with 16(11.03%), France with 10(6.90%) customers respectively.
Employees of Genesys Cloud CX
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys Cloud CX competitors?
Genesys Cloud CX’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, Ringio. You can view a full list of Genesys Cloud CX competitors . Slintel uses advanced data mining and AI algorithms to track customers and of Genesys Cloud CX and 40,000 other technologies on the internet.You can also compare Genesys Cloud CX and its feature with top competitors here : Genesys Cloud CX vs Irene Genesys Cloud CX vs Amazon Connect Genesys Cloud CX vs Ringio .
What is Genesys Cloud CX customer distribution based on company size?
The majority of Genesys Cloud CX’s customers for the cloud-contact-center-software category fall in the company size of 1,000 - 4,999 employees (34 companies), 10,000+ employees (31 companies), 100 - 249 employees (23 companies). You can view a distribution chart of Genesys Cloud CX customers by company size .
What is Genesys Cloud CX market share in the cloud-contact-center-software?
Genesys Cloud CX has market share of 0.46% in cloud-contact-center-software market. Genesys Cloud CX competes with 116 competitor tools in cloud-contact-center-software category. The top alternatives for Genesys Cloud CX cloud-contact-center-software tool are Irene with 25.05%, Amazon Connect with 10.95%, Ringio with 8.85% market share.
What are the top industries that use Genesys Cloud CX?
Top industries that use Genesys Cloud CX for cloud-contact-center-software are Technology (8), Insurance (6), Banking (5).
What are the top countries that use Genesys Cloud CX?
Around the world in 2023, over 141 companies have started using Genesys Cloud CX as cloud-contact-center-software tool. Companies using Genesys Cloud CX for cloud-contact-center-software are majorly from United States with 51 customers. 35.17% of Genesys Cloud CX customers are from the United States. Other top countries using Genesys Cloud CX are Australia and France with 16(11.03%) and 10(6.90%) customers respectively.
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