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Technographics / Cloud Contact Center Software / Coveo
  • Technology Profile
  • Market Share
  • Top Competitors
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  • Customers by Size
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Last updated : Aug 03 2022

Coveo

Enterprise search technology for better customer support, customer self-service, and knowledge management in the digital workplace.

  • Cloud Contact Center Software

Market Share of Coveo

  • Current Customer The number of companies that currently use Coveo
  • 2750
  • Market Share TIndicates the percentage of market accounted for by this technology in the Cloud Contact Center Software category.
  • 6.52%
  • Websites Added The number of companies that have started using Coveo in the past month.
  • NA
  • compared to last month
  • Websites Dropped The number of companies that have stopped using Coveo in the past month.
  • NA
  • compared to last month

Top Competitors and Alternatives of Coveo

The top three of Coveo’s competitors in the Cloud Contact Center Software category are Irene with 26.80%, Amazon Connect with 9.60%, Spoken Communications with 9.29% market share.

Technology Domains Market Share Versus page
Irene 11294 26.80% Coveo vs Irene
Amazon Connect 4045 9.60% Coveo vs Amazon Connect
Spoken Communications 3916 9.29% Coveo vs Spoken Communications
Unify 3692 8.76% Coveo vs Unify
Ringio 3140 7.45% Coveo vs Ringio
inContact 2746 6.52% Coveo vs inContact
Smiddle 2489 5.91% Coveo vs Smiddle
Cisco Unified Contact Center Enterprise 1841 4.37% Coveo vs Cisco Unified Contact Center Enterprise
Virtual PBX 1751 4.15% Coveo vs Virtual PBX
Ansapoint 611 1.45% Coveo vs Ansapoint
CallTrackingMetrics 273 0.65% Coveo vs CallTrackingMetrics
Shoretel Connect 257 0.61% Coveo vs Shoretel Connect
Akio 199 0.47% Coveo vs Akio
Clearview 172 0.41% Coveo vs Clearview
Customer Solutions 167 0.40% Coveo vs Customer Solutions
AVOXI 153 0.36% Coveo vs AVOXI
Genesys Cloud CX 149 0.35% Coveo vs Genesys Cloud CX
Synthetix 137 0.33% Coveo vs Synthetix
Anywhere365 133 0.32% Coveo vs Anywhere365
Natterbox 100 0.24% Coveo vs Natterbox

    Popular Comparisons

    Top Competitors and Alternatives of Coveo

    The top three of Coveo’s competitors in the Cloud Contact Center Software category are Irene with 26.80%, Amazon Connect with 9.60%, Spoken Communications with 9.29% market share.

    Coveo vs Irene
    Coveo vs Amazon Connect
    Coveo vs Spoken Communications
    Coveo vs Unify
    Coveo vs Ringio
    Coveo vs inContact
    Coveo vs Smiddle
    Coveo vs Cisco Unified Contact Center Enterprise
    Technology Stack Analysis

    Compare Tech Stack of Coveo and Its Competitors

    Get the list of top 5 common technologies used by Coveo and its competitors.

    Customers of Coveo

    Around the world in 2022, over 2121 companies have started using Coveo as Cloud Contact Center Software tool.

    Customers Employee Range City Region Country Social Links
    Navistar 10,000+ Lisle Illinois United States
    fpres.org 10,000+ Clearwater Florida United States
    SAIC 10,000+ Reston Virginia United States
    SGS 10,000+ Geneve Geneva Switzerland
    Dell 10,000+ Round Rock Texas United States
    Deloitte 10,000+ New York City New York United States
    United Airlines 10,000+ Chicago Illinois United States
    American Family Insurance 10,000+ Madison Wisconsin United States
    International Paper 10,000+ Memphis Tennessee United States
    Humana Government Business, Inc. 10,000+ Louisville Kentucky United States

    Find which Coveo customers are ready to buy from you by using Slintel's buying intent score.

    Coveo Customers by Industry

    The three top industries that use Coveo for Cloud Contact Center Software are Technology (35), Analytics (27), Big Data (27).

    Coveo Customers by Employee Count

    The majority of Coveo’s customers for the cloud-contact-center-software category fall in the company size of 20 - 49 employees (650 companies), 0 - 9 employees (609 companies), 100 - 249 employees (279 companies).

    Coveo Customers by Geography

    The top three geographies of Coveo for cloud-contact-center-software are the United States with 2163(78.65%), Canada with 149(5.42%), United Kingdom with 94(3.42%) customers respectively.

    Employees of Coveo

    Download Slintel’s Chrome Extension to get verified contact data of Coveo employees.

    Also see other Products/Services by Coveo in:

    • Cloud Contact Center Software

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Coveo competitors?

    Coveo’s Top competitors in the cloud-contact-center-software category are Irene, Amazon Connect, Spoken Communications. You can view a full list of Coveo competitors here. Slintel uses advanced data mining and AI algorithms to track customers and competitors of Coveo and 40,000 other technologies on the internet.You can also compare Coveo and its feature with top competitors here : Coveo vs Irene Coveo vs Amazon Connect Coveo vs Spoken Communications .

    What is Coveo customer distribution based on company size?

    The majority of Coveo’s customers for the cloud-contact-center-software category fall in the company size of 20 - 49 employees (650 companies), 0 - 9 employees (609 companies), 100 - 249 employees (279 companies). You can view a distribution chart of Coveo customers by company size here.

    What is Coveo market share in the cloud-contact-center-software?

    Coveo has market share of 6.52% in cloud-contact-center-software market. Coveo competes with 115 competitor tools in cloud-contact-center-software category. The top alternatives for Coveo cloud-contact-center-software tool are Irene with 26.80%, Amazon Connect with 9.60%, Spoken Communications with 9.29% market share.

    What are the top industries that use Coveo?

    Top industries that use Coveo for cloud-contact-center-software are Technology (35), Analytics (27), Big Data (27).

    What are the top countries that use Coveo?

    Around the world in 2022, over 2121 companies have started using Coveo as cloud-contact-center-software tool. Companies using Coveo for cloud-contact-center-software are majorly from United States with 2163 customers. 78.65% of Coveo customers are from the United States. Other top countries using Coveo are Canada and United Kingdom with 149(5.42%) and 94(3.42%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use Slintel, I found it to be as valuable as all the other tools combined!
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