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Home Home breadcrumbs arrow Technographics breadcrumbs arrow Cloud Contact Center Software

Cloud Contact Center Software

Gain market share and customer base information about the top Cloud Contact Center Software software

TECHNOLOGIES

118

TECHNOLOGIES

COMPANIES

59851

COMPANIES

MOVEMENTS

114

MOVEMENTS

TOP 5 TECHNOLOGIES

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Market Share for Top Cloud Contact Center Software Technologies

Analyze the market share of popular Cloud Contact Center Software technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Irene 18784 31.38
2 Spoken Communications 8107 13.55
3 Smiddle 7578 12.66
4 Unify 3998 6.68
5 Ringio 3879 6.48
6 Amazon Connect 3545 5.92
7 Coveo 2449 4.09
8 inContact 2181 3.64
9 Virtual PBX 1740 2.91
10 Cisco Unified Contact Center Enterprise 1643 2.75
11 Ansapoint 1179 1.97
12 Anywhere365 315 0.53
13 Shoretel Connect 312 0.52
14 Akio 293 0.49
15 CallTrackingMetrics 236 0.39
16 Customer Solutions 218 0.36
17 Synthetix 218 0.36
18 AVOXI 192 0.32
19 Clearview 187 0.31
20 SharpenCX 154 0.26
21 InGenius Connector Enterprise 146 0.24
22 expertcloud 143 0.24
23 Cogito Diaog 123 0.21
24 CallTower 107 0.18
25 Genesys Cloud CX 105 0.18
26 Fonality 104 0.17
27 Enghouse Interactive Contact Center 97 0.16
28 Natterbox 86 0.14
29 Pamela 85 0.14
30 CreativeVirtual 73 0.12
31 NuVoxx Cloud Contact Centre 68 0.11
32 MightyCall 67 0.11
33 ConnectAndSell 66 0.11
34 Anywhere365 for Skype Business 61 0.10
35 Call Center Studio 59 0.10
36 Contivio 53 0.09
37 Voiptime Cloud 52 0.09
38 Dialer Software 45 0.08
39 Ozonetel 44 0.07
40 QueueMetrics 43 0.07
41 Call Tools Contact Center 43 0.07
42 TASKE 40 0.07
43 NICE inContact CXone 39 0.07
44 SmartAction 39 0.07
45 SuperReceptionist 39 0.07
46 Humach 34 0.06
47 Transera 34 0.06
48 Novanet C3S 33 0.06
49 CyCC 29 0.05
50 Google Contact Center AI 29 0.05
51 Alcatel-Lucent OmniTouch 26 0.04
52 LeadsRain 26 0.04
53 Brekeke CCS 26 0.04
54 Virtual Observer 23 0.04
55 FrontSpin 23 0.04
56 BluIP 23 0.04
57 Dialer360 22 0.04
58 VoiceLog 22 0.04
59 IPscape 18 0.03
60 SparkTG 17 0.03
61 TCN Cloud 16 0.03
62 SAP Contact Center 16 0.03
63 West Cloud Contact Center 16 0.03
64 HOGUNSOFT 16 0.03
65 SpiceCSM Dashboards and Analytics 15 0.03
66 MiaRec 15 0.03
67 Adversus 15 0.03
68 Rostrvm 14 0.02
69 Goldfish.ie 14 0.02
70 Dialfire 13 0.02
71 CALLN 13 0.02
72 Nectar Desk 13 0.02
73 Sip2Dial 13 0.02
74 Aavaz 12 0.02
75 PrimoDialler 12 0.02
76 Q-Suite 12 0.02
77 telerion 11 0.02
78 EasyContactNow 11 0.02
79 Oracle Contact On Demand 9 0.02
80 Evolved Call Center 9 0.02
81 Greenlight CRM 8 0.01
82 Noda Contact Center 7 0.01
83 Car Wars 7 0.01
84 Ameyo Engage 7 0.01
85 Capgemini Odigo 7 0.01
86 VICIdial Contact Center 6 0.01
87 8x8 Cloud Contact Center 6 0.01
88 Quvu 6 0.01
89 NetKeeper 6 0.01
90 HoduCC 6 0.01
91 Calabrio ONE 5 0.01
92 Kunnect 5 0.01
93 Fuze Contact Center 5 0.01
94 NEC Contact Center 5 0.01
95 Genesis Communications 5 0.01
96 Telemation 5 0.01
97 PARTH 5 0.01
98 CallScripter Synergy 5 0.01
99 LinkScope QE 5 0.01
100 Voicent Call Center Manager 4 0.01
101 Ameyo Emerge 4 0.01
102 Nubitalk 4 0.01
103 EVS7 Cloud Contact Center 4 0.01
104 CenterMaster 4 0.01
105 Tentacle 4 0.01
106 PureCloud Engage 3 0.01
107 Eureka 3 0.01
108 PRO-T-S 3 0.01
109 OptimumESP 3 0.01
110 Intellicon 3 0.01
111 Cloud Telephony 2 0.00
112 Nixxis Contact Suite 2 0.00
113 VOIPITIS 2 0.00
114 Sarv Cloud Telephony 2 0.00
115 Aspect Via Customer Engagement Center 2 0.00
116 PBXMate 2 0.00
117 ACD panel 2 0.00
118 DialCloud 2 0.00

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