Home / Technographics / Cloud Contact Center Software
  • Overview
  • Top 5 technologies
  • Employee Size
  • Geography
  • Industry
  • Market Share
  • FAQs
  • Copy link
  • Bookmark this page
    Save for later
  • Copy link
  • Bookmark this page
Last updated : Jun 29 2022

Cloud Contact Center Software

Gain market share and customer base information about the top Cloud Contact Center Software software. Check out our list of Cloud Contact Center Software Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

117
Technologies
31723
Companies
NA
Movements
Categories related to Cloud Contact Center Software

Top 5 Cloud Contact Center Software technologies in 2023

Over 31723 companies are using Cloud Contact Center Software tools. Irene with 25.05% market share (7946 customers), Amazon Connect with 10.95% market share (3473 customers), Ringio with 8.85% market share (2807 customers),

Cloud Contact Center Software Customers by Employee Count

The majority of Cloud Contact Center Software category falls in the company size of 0 - 9 employees (13700 companies), 20 - 49 employees (8428 companies), 100 - 249 employees (3774 companies).

Cloud Contact Center Software Customers by Geography

Companies using Cloud Contact Center Software technology software are majorly from the United States with 25416 (74.15%), United Kingdom with 2331 (6.80%), Canada with 1346 (3.93%) customers respectively.

Download Slintel’s Chrome Extension to get verified contact data of people who are using project collaboration tools

Install Now
CE img

Cloud Contact Center Software Customers by Industry

Top industries that use Cloud Contact Center Software for Professional Services (7105), Technology (6908), Media and Telecom (2218).

Market Share for Top Cloud Contact Center Software Technologies

Analyze the market share of popular Cloud Contact Center Software technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Irene 7946 25.05
2 Amazon Connect 3473 10.95
3 Ringio 2807 8.85
4 Unify 2805 8.84
5 NICE inContact 2577 8.12
6 Coveo 2147 6.77
7 Spoken Communications 2002 6.31
8 Cisco Unified Contact Center Enterprise 1633 5.15
9 Virtual PBX 1573 4.96
10 Ansapoint 557 1.76
11 VICIdial 403 1.27
12 Anywhere365 320 1.01
13 NICE CXone 274 0.86
14 CallTrackingMetrics 214 0.67
15 Shoretel Connect 199 0.63
16 Akio 164 0.52
17 Clearview 147 0.46
18 Genesys Cloud CX 145 0.46
19 Synthetix 115 0.36
20 Customer Solutions 106 0.33
21 Natterbox 103 0.32
22 Cogito Diaog 95 0.30
23 AVOXI 89 0.28
24 CallTower 84 0.26
25 Fonality 79 0.25
26 InGenius Connector Enterprise 76 0.24
27 Enghouse Interactive Contact Center 68 0.21
28 Anywhere365 for Skype Business 60 0.19
29 ConnectAndSell 57 0.18
30 expertcloud 56 0.18
31 Enghouse Interactive 55 0.17
32 Call Center Studio 52 0.16
33 Contivio 51 0.16
34 CreativeVirtual 48 0.15
35 Ozonetel 46 0.15
36 Google Contact Center AI 45 0.14
37 Sharpen 44 0.14
38 Pamela 44 0.14
39 Voiptime Cloud 41 0.13
40 SmartAction 37 0.12
41 Call Tools Contact Center 35 0.11
42 TASKE 30 0.09
43 QueueMetrics 30 0.09
44 Novanet C3S 30 0.09
45 Dialer Software 29 0.09
46 SuperReceptionist 29 0.09
47 BluIP 28 0.09
48 Mitel Unified Communications 27 0.09
49 Humach 26 0.08
50 LeadsRain 25 0.08
51 Smiddle 25 0.08
52 MiaRec 23 0.07
53 MightyCall 22 0.07
54 Transera 22 0.07
55 FrontSpin 22 0.07
56 Dialer360 22 0.07
57 CallMiner Eureka 22 0.07
58 VoiceLog 20 0.06
59 Brekeke CCS 19 0.06
60 Alcatel-Lucent OmniTouch 19 0.06
61 NuVoxx Cloud Contact Centre 18 0.06
62 Calabrio ONE 16 0.05
63 Dialfire 15 0.05
64 Nectar Desk 14 0.04
65 TCN Cloud 14 0.04
66 SAP Contact Center 14 0.04
67 SpiceCSM Dashboards and Analytics 13 0.04
68 IPscape 13 0.04
69 Sip2Dial 12 0.04
70 Rostrvm 12 0.04
71 Virtual Observer 12 0.04
72 Goldfish.ie 12 0.04
73 CyCC 12 0.04
74 Aavaz 11 0.03
75 Q-Suite 10 0.03
76 CALLN 10 0.03
77 EasyContactNow 10 0.03
78 Greenlight CRM 9 0.03
79 Oracle Contact On Demand 8 0.03
80 Noda Contact Center 8 0.03
81 HOGUNSOFT 8 0.03
82 telerion 7 0.02
83 Quvu 7 0.02
84 Kunnect 7 0.02
85 CallScripter Synergy 6 0.02
86 Ameyo Emerge 6 0.02
87 PrimoDialler 5 0.02
88 West Cloud Contact Center 5 0.02
89 Atos Unify OpenScape Voice 5 0.02
90 HoduCC 5 0.02
91 Genesis Communications 4 0.01
92 Car Wars 4 0.01
93 Ameyo Engage 4 0.01
94 PBXMate 4 0.01
95 Telax Contact Center 4 0.01
96 PureCloud Engage 4 0.01
97 NEC Contact Center 4 0.01
98 Tentacle 4 0.01
99 PARTH 3 0.01
100 Intellicon 3 0.01
101 LinkScope QE 3 0.01
102 Voicent Call Center Manager 3 0.01
103 Newbridge 3 0.01
104 FONREACH 3 0.01
105 8x8 Cloud Contact Center 3 0.01
106 PRO-T-S 2 0.01
107 Telemation 2 0.01
108 ACD panel 2 0.01
109 KooKoo 2 0.01
110 Nixxis Contact Suite 2 0.01
111 Nubitalk 2 0.01
112 SparkTG 2 0.01
113 Sarv Cloud Telephony 2 0.01
114 Capgemini Odigo 2 0.01
115 EVS7 Cloud Contact Center 2 0.01
116 Support.com Nexus 2 0.01
117 CenterMaster 2 0.01
Technology Market share
Irene 25.05
Amazon Connect 10.95
Ringio 8.85
Unify 8.84
NICE inContact 8.12
Coveo 6.77
Spoken Communications 6.31
Cisco Unified Contact Center Enterprise 5.15
Virtual PBX 4.96
Ansapoint 1.76
VICIdial 1.27
Anywhere365 1.01
NICE CXone 0.86
CallTrackingMetrics 0.67
Shoretel Connect 0.63
Akio 0.52
Clearview 0.46
Genesys Cloud CX 0.46
Synthetix 0.36
Customer Solutions 0.33
Natterbox 0.32
Cogito Diaog 0.30
AVOXI 0.28
CallTower 0.26
Fonality 0.25
InGenius Connector Enterprise 0.24
Enghouse Interactive Contact Center 0.21
Anywhere365 for Skype Business 0.19
ConnectAndSell 0.18
expertcloud 0.18
Enghouse Interactive 0.17
Call Center Studio 0.16
Contivio 0.16
CreativeVirtual 0.15
Ozonetel 0.15
Google Contact Center AI 0.14
Sharpen 0.14
Pamela 0.14
Voiptime Cloud 0.13
SmartAction 0.12
Call Tools Contact Center 0.11
TASKE 0.09
QueueMetrics 0.09
Novanet C3S 0.09
Dialer Software 0.09
SuperReceptionist 0.09
BluIP 0.09
Mitel Unified Communications 0.09
Humach 0.08
LeadsRain 0.08
Smiddle 0.08
MiaRec 0.07
MightyCall 0.07
Transera 0.07
FrontSpin 0.07
Dialer360 0.07
CallMiner Eureka 0.07
VoiceLog 0.06
Brekeke CCS 0.06
Alcatel-Lucent OmniTouch 0.06
NuVoxx Cloud Contact Centre 0.06
Calabrio ONE 0.05
Dialfire 0.05
Nectar Desk 0.04
TCN Cloud 0.04
SAP Contact Center 0.04
SpiceCSM Dashboards and Analytics 0.04
IPscape 0.04
Sip2Dial 0.04
Rostrvm 0.04
Virtual Observer 0.04
Goldfish.ie 0.04
CyCC 0.04
Aavaz 0.03
Q-Suite 0.03
CALLN 0.03
EasyContactNow 0.03
Greenlight CRM 0.03
Oracle Contact On Demand 0.03
Noda Contact Center 0.03
HOGUNSOFT 0.03
telerion 0.02
Quvu 0.02
Kunnect 0.02
CallScripter Synergy 0.02
Ameyo Emerge 0.02
PrimoDialler 0.02
West Cloud Contact Center 0.02
Atos Unify OpenScape Voice 0.02
HoduCC 0.02
Genesis Communications 0.01
Car Wars 0.01
Ameyo Engage 0.01
PBXMate 0.01
Telax Contact Center 0.01
PureCloud Engage 0.01
NEC Contact Center 0.01
Tentacle 0.01
PARTH 0.01
Intellicon 0.01
LinkScope QE 0.01
Voicent Call Center Manager 0.01
Newbridge 0.01
FONREACH 0.01
8x8 Cloud Contact Center 0.01
PRO-T-S 0.01
Telemation 0.01
ACD panel 0.01
KooKoo 0.01
Nixxis Contact Suite 0.01
Nubitalk 0.01
SparkTG 0.01
Sarv Cloud Telephony 0.01
Capgemini Odigo 0.01
EVS7 Cloud Contact Center 0.01
Support.com Nexus 0.01
CenterMaster 0.01
Customer Technology Stack Analysis

Find out what companies are built with

Instantly reveal the technology stack of any website. Generate a free report by analyzing a list of your customers to find the top 5 common technologies currently being used across your customers.

Look up website Upload a list

FAQ

Find answers to the most often asked questions by users.

Who are the top Cloud Contact Center Software software market leaders?

Top leaders in the category for Cloud Contact Center Software software are Irene , Amazon Connect , Ringio . Here, you can view a full list of Cloud Contact Center Software tools in the market.

How many companies use Cloud Contact Center Software software these days?

Around the world in 2023, over 39434 companies are currently using one or more Cloud Contact Center Software software. Out of these, there are 25416 companies using Cloud Contact Center Software tools that are originally from the United States .

Which company has the most significant market share in the Cloud Contact Center Software software space?

The top few companies that have the most significant market share in the Cloud Contact Center Software space are Irene with 25.05 % of market share Amazon Connect with 10.95 % of market share Ringio with 8.85 % of market share . Check for other Cloud Contact Center Software technologies market share here.

What are the top industries that usually use Cloud Contact Center Software softwares?

The top industries that use Cloud Contact Center Software software are Professional Services (7105) , Technology (6908) , Media and Telecom (2218) .

Choose Technologies to Compare

vs
Popular Comparisons
Irene vs Amazon Connect
Irene vs Ringio
Irene vs Unify
Amazon Connect vs Ringio
Amazon Connect vs Unify
Ringio vs Unify