Catogories where NICE inContact and PhoneWagon compete


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2426

NICE inContact

933

PhoneWagon

Current Customers

Comparing the customer bases of NICE inContact and PhoneWagon, we can see that NICE inContact has 2426 customers, while PhoneWagon has 933 customers.

6.26%

NICE inContact

2.41%

PhoneWagon

Market Share

NICE inContact has a 6.26% market share in the Call Recording category, while PhoneWagon has a 2.41% market share in the same space.

NICE inContact

4 th

PhoneWagon

7 th

Category Ranking

In the Call Recording category, with 2426 customers NICE inContact stands at 4th place by ranking, while PhoneWagon with 933 customers, is at the 7th place.

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Compare NICE inContact vs PhoneWagon customers by industry

Comparing NICE inContact and PhoneWagon customers by industry, we can see that NICE inContact has more customers from the Customer Service Analytics Healthcare industries, while PhoneWagon has more customers in Customer Service Analytics Healthcare industries.

Industry NICE inContact Customers PhoneWagon Customers
Customer Service 19 1
Analytics 15 2
Healthcare 14 2
Managed Services 14 2
Education 13 2
Customer Experience 12 2
Marketing 11 7
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Compare NICE inContact vs PhoneWagon customers by geography

Comparing NICE inContact and PhoneWagon customers based on their geographic location, we can see that NICE inContact has more customers in United States Hong Kong Canada , while PhoneWagon has more customers in United States Hong Kong Canada .

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Compare NICE inContact and PhoneWagon with other technologies

Compare technologies in Call Recording with NICE inContact and PhoneWagon on the basis of market share, customers and industry

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FAQs

What are the different markets in which NICE inContact and PhoneWagon compete against each other?

NICE inContact and PhoneWagon compete against each other in the Call Recording Communication Call Tracking Contact Center IVR .

How does the market share of NICE inContact and PhoneWagon compare in the Call Recording market?

In the Call Recording market, NICE inContact has a 6.26% market share in comparison to PhoneWagon’s 2.41%. Since it has a better market share coverage, NICE inContact holds the 4th spot in Slintel’s Market Share Ranking Index for the Call Recording category, while PhoneWagon holds the 7th spot.

How many customers are acquired by NICE inContact and PhoneWagon in the Call Recording segment?

NICE inContact has 2426 customers and PhoneWagon has 933 customers in the Call Recording segment. NICE inContact has 1493 more customers than PhoneWagon in this category.

What are the countries in which NICE inContact and PhoneWagon has more customers?

NICE inContact has more customers in United States Hong Kong Canada .
PhoneWagon has more customers in United States Hong Kong Canada .

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