Catogories where NICE inContact and Callback Tracker compete


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2426

NICE inContact

197

Callback Tracker

Current Customers

Comparing the customer bases of NICE inContact and Callback Tracker, we can see that NICE inContact has 2426 customers, while Callback Tracker has 197 customers.

6.26%

NICE inContact

0.51%

Callback Tracker

Market Share

NICE inContact has a 6.26% market share in the Call Recording category, while Callback Tracker has a 0.51% market share in the same space.

NICE inContact

4 th

Callback Tracker

12 th

Category Ranking

In the Call Recording category, with 2426 customers NICE inContact stands at 4th place by ranking, while Callback Tracker with 197 customers, is at the 12th place.

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Compare NICE inContact vs Callback Tracker customers by industry

Comparing NICE inContact and Callback Tracker customers by industry, we can see that NICE inContact has more customers from the Security Customer Service Technology industries, while Callback Tracker has more customers in Security Customer Service Technology industries.

Industry NICE inContact Customers Callback Tracker Customers
Security 21 1
Customer Service 19 1
Technology 18 2
Retail 16 1
Financial Services 14 1
Healthcare 14 2
Managed Services 14 1
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Compare NICE inContact vs Callback Tracker customers by geography

Comparing NICE inContact and Callback Tracker customers based on their geographic location, we can see that NICE inContact has more customers in United States Hong Kong Canada , while Callback Tracker has more customers in United States Hong Kong Canada .

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Get more detailed information about NICE inContact and Callback Tracker customer base.

Compare NICE inContact and Callback Tracker with other technologies

Compare technologies in Call Recording with NICE inContact and Callback Tracker on the basis of market share, customers and industry

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FAQs

What are the different markets in which NICE inContact and Callback Tracker compete against each other?

NICE inContact and Callback Tracker compete against each other in the Call Recording Call Tracking Communication Contact Center IVR .

How does the market share of NICE inContact and Callback Tracker compare in the Call Recording market?

In the Call Recording market, NICE inContact has a 6.26% market share in comparison to Callback Tracker’s 0.51%. Since it has a better market share coverage, NICE inContact holds the 4th spot in Slintel’s Market Share Ranking Index for the Call Recording category, while Callback Tracker holds the 12th spot.

How many customers are acquired by NICE inContact and Callback Tracker in the Call Recording segment?

NICE inContact has 2426 customers and Callback Tracker has 197 customers in the Call Recording segment. NICE inContact has 2229 more customers than Callback Tracker in this category.

What are the countries in which NICE inContact and Callback Tracker has more customers?

NICE inContact has more customers in United States Hong Kong Canada .
Callback Tracker has more customers in United States Hong Kong Canada .

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