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Home / Technographics / Call Recording
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Last updated : Jun 29 2022

Call Recording

Gain market share and customer base information about the top Call Recording software. Check out our list of Call Recording Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

37
Technologies
53791
Companies
2
Movements
Categories related to Call Recording
  • Communication
  • Web And Video Conferencing
  • Email Management
  • VoIP And SIP
  • Cloud Business Telephony

Top 5 Call Recording technologies in 2022

Over 53791 companies are using Call Recording tools. CallRail with 67.80% market share (36472 customers), RingCentral with 6.48% market share (3488 customers), NICE inContact with 5.40% market share (2905 customers),

  • CallRail

    67.80 %

    Market Share

    36472

    Customers

  • RingCentral

    6.48 %

    Market Share

    3488

    Customers

  • NICE inContact

    5.40 %

    Market Share

    2905

    Customers

  • Five9

    5.18 %

    Market Share

    2785

    Customers

  • Marketing 360

    4.84 %

    Market Share

    2603

    Customers

  • Others

    10.30 %

    Market Share

    5538

    Customers

Call Recording Customers by Employee Count

The majority of Call Recording category falls in the company size of 0 - 9 employees (23066 companies) , 20 - 49 employees (12820 companies) , 10 - 19 employees (4437 companies) .

Call Recording Customers by Geography

Companies using Call Recording technology software are majorly from the United States with 48082 (90.71%) , Canada with 2479 (4.68%) , United Kingdom with 1209 (2.28%) customers respectively.

Explore Who Is Using Call Recording Tools

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Call Recording Customers by Industry

Top industries that use Call Recording for Professional Services (13672) , Healthcare and Lifesciences (5977) , Retail and CPG (3930) .

Market Share for Top Call Recording Technologies

Analyze the market share of popular Call Recording technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 CallRail 36472 67.80
2 RingCentral 3488 6.48
3 NICE inContact 2905 5.40
4 Five9 2785 5.18
5 Marketing 360 2603 4.84
6 NewVoiceMedia 1318 2.45
7 ActiveDEMAND 780 1.45
8 Talkdesk 711 1.32
9 PhoneWagon 594 1.10
10 Verint Call Recording (Verba) 307 0.57
11 Calabrio Call Recording 287 0.53
12 Callback Tracker 179 0.33
13 Smart Queue by AVOXI 152 0.28
14 8x8 Virtual Office 133 0.25
15 Oaisys 130 0.24
16 Chorus 129 0.24
17 Click2Coach 84 0.16
18 UJET 83 0.15
19 Nice Call Recording 77 0.14
20 Callcap 76 0.14
21 PhoneBurner 66 0.12
22 Kixie 59 0.11
23 CrazyCall 51 0.09
24 NICE Interaction Management 49 0.09
25 CloudCall 49 0.09
26 FluentStream 47 0.09
27 Atmos 33 0.06
28 Jog.ai 27 0.05
29 CallHub 26 0.05
30 3CLogic 21 0.04
31 VPI Capture 19 0.04
32 Nectar Desk 14 0.03
33 Monet Software 12 0.02
34 Virtual Observer 12 0.02
35 PhoneCall 5 0.01
36 Track My Leads 5 0.01
37 Ytel Platform 3 0.01
Technology Market share
CallRail 67.80
RingCentral 6.48
NICE inContact 5.40
Five9 5.18
Marketing 360 4.84
NewVoiceMedia 2.45
ActiveDEMAND 1.45
Talkdesk 1.32
PhoneWagon 1.10
Verint Call Recording (Verba) 0.57
Calabrio Call Recording 0.53
Callback Tracker 0.33
Smart Queue by AVOXI 0.28
8x8 Virtual Office 0.25
Oaisys 0.24
Chorus 0.24
Click2Coach 0.16
UJET 0.15
Nice Call Recording 0.14
Callcap 0.14
PhoneBurner 0.12
Kixie 0.11
CrazyCall 0.09
NICE Interaction Management 0.09
CloudCall 0.09
FluentStream 0.09
Atmos 0.06
Jog.ai 0.05
CallHub 0.05
3CLogic 0.04
VPI Capture 0.04
Nectar Desk 0.03
Monet Software 0.02
Virtual Observer 0.02
PhoneCall 0.01
Track My Leads 0.01
Ytel Platform 0.01
Customer Technology Stack Analysis

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Instantly reveal the technology stack of any website. Generate a free report by analyzing a list of your customers to find the top 5 common technologies currently being used across your customers.

FAQ

Find answers to the most often asked questions by users.

Who are the top Call Recording software market leaders?

Top leaders in the category for Call Recording software are CallRail , RingCentral , NICE inContact . Here, you can view a full list of Call Recording tools in the market.

How many companies use Call Recording software these days?

Around the world in 2022, over 53791 companies are currently using one or more Call Recording software. Out of these, there are 48082 companies using Call Recording tools that are originally from the United States .

Which company has the most significant market share in the Call Recording software space?

The top few companies that have the most significant market share in the Call Recording space are CallRail with 67.80 % of market share RingCentral with 6.48 % of market share NICE inContact with 5.40 % of market share . Check for other Call Recording technologies market share here.

What are the top industries that usually use Call Recording softwares?

The top industries that use Call Recording software are Professional Services (13672) Healthcare and Lifesciences (5977) Retail and CPG (3930) .

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NICE inContact vs Five9
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