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Last updated : Jun 29 2022

Call Recording

Gain market share and customer base information about the top Call Recording software. Check out our list of Call Recording Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

36
Technologies
43163
Companies
NA
Movements
Categories related to Call Recording

Top 5 Call Recording technologies in 2023

Over 43163 companies are using Call Recording tools. CallRail with 65.50% market share (28270 customers), RingCentral with 7.32% market share (3159 customers), NICE inContact with 5.97% market share (2577 customers),

Call Recording Customers by Employee Count

The majority of Call Recording category falls in the company size of 0 - 9 employees (23066 companies), 20 - 49 employees (12820 companies), 10 - 19 employees (4437 companies).

Call Recording Customers by Geography

Companies using Call Recording technology software are majorly from the United States with 48082 (90.71%), Canada with 2479 (4.68%), United Kingdom with 1209 (2.28%) customers respectively.

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Call Recording Customers by Industry

Top industries that use Call Recording for Professional Services (13672), Healthcare and Lifesciences (5977), Retail and CPG (3930).

Market Share for Top Call Recording Technologies

Analyze the market share of popular Call Recording technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 CallRail 28270 65.50
2 RingCentral 3159 7.32
3 NICE inContact 2577 5.97
4 Five9 2542 5.89
5 Marketing 360 1810 4.19
6 NewVoiceMedia 1211 2.81
7 Talkdesk 729 1.69
8 ActiveDEMAND 686 1.59
9 PhoneWagon 341 0.79
10 Verint Call Recording (Verba) 269 0.62
11 Calabrio Call Recording 264 0.61
12 8x8 Virtual Office 165 0.38
13 Callback Tracker 140 0.32
14 Chorus 123 0.28
15 Oaisys 110 0.25
16 Smart Queue by AVOXI 89 0.21
17 Nice Call Recording 84 0.19
18 Click2Coach 77 0.18
19 UJET 72 0.17
20 Kixie 65 0.15
21 CrazyCall 50 0.12
22 NICE Interaction Management 49 0.11
23 Callcap 48 0.11
24 FluentStream 41 0.09
25 PhoneBurner 38 0.09
26 Atmos 30 0.07
27 CallHub 28 0.06
28 Jog.ai 19 0.04
29 VPI Capture 17 0.04
30 Nectar Desk 14 0.03
31 Virtual Observer 12 0.03
32 Ytel Platform 12 0.03
33 PhoneCall 8 0.02
34 CloudCall 8 0.02
35 3CLogic 3 0.01
36 Track My Leads 3 0.01
Technology Market share
CallRail 65.50
RingCentral 7.32
NICE inContact 5.97
Five9 5.89
Marketing 360 4.19
NewVoiceMedia 2.81
Talkdesk 1.69
ActiveDEMAND 1.59
PhoneWagon 0.79
Verint Call Recording (Verba) 0.62
Calabrio Call Recording 0.61
8x8 Virtual Office 0.38
Callback Tracker 0.32
Chorus 0.28
Oaisys 0.25
Smart Queue by AVOXI 0.21
Nice Call Recording 0.19
Click2Coach 0.18
UJET 0.17
Kixie 0.15
CrazyCall 0.12
NICE Interaction Management 0.11
Callcap 0.11
FluentStream 0.09
PhoneBurner 0.09
Atmos 0.07
CallHub 0.06
Jog.ai 0.04
VPI Capture 0.04
Nectar Desk 0.03
Virtual Observer 0.03
Ytel Platform 0.03
PhoneCall 0.02
CloudCall 0.02
3CLogic 0.01
Track My Leads 0.01
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FAQ

Find answers to the most often asked questions by users.

Who are the top Call Recording software market leaders?

Top leaders in the category for Call Recording software are CallRail , RingCentral , NICE inContact . Here, you can view a full list of Call Recording tools in the market.

How many companies use Call Recording software these days?

Around the world in 2023, over 53791 companies are currently using one or more Call Recording software. Out of these, there are 48082 companies using Call Recording tools that are originally from the United States .

Which company has the most significant market share in the Call Recording software space?

The top few companies that have the most significant market share in the Call Recording space are CallRail with 65.50 % of market share RingCentral with 7.32 % of market share NICE inContact with 5.97 % of market share . Check for other Call Recording technologies market share here.

What are the top industries that usually use Call Recording softwares?

The top industries that use Call Recording software are Professional Services (13672) , Healthcare and Lifesciences (5977) , Retail and CPG (3930) .

Choose Technologies to Compare

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Popular Comparisons
CallRail vs RingCentral
CallRail vs NICE inContact
CallRail vs Five9
RingCentral vs NICE inContact
RingCentral vs Five9
NICE inContact vs Five9