We are a trusted customer experience and contact center partner for the world’s leading brands. At VXI, we pride ourselves in helping our partners develop technologies and customer care services that enable them to engage with their customers in new ways that keep them at the forefront of their markets and ahead of the competition. We leverage our deep understanding of our clients’ challenges and opportunities, and we use our integrated technology to design and tailor connections between brands and customers, resulting in custom solutions that empower our clients to respond with agility to swiftly changing market trends and ever-increasing customer demands. Headquartered in Los Angeles and with over 30,000 employees worldwide, our integrated service centers support all customer engagements in multiple languages in the United States, Philippines, Guatemala, Jamaica, and China. Our innovative solutions and professional teams, along with our passion for operational execution, enable our clients to produce the business outcomes that matter most – increased revenue, profitability, and satisfied customers. Our solutions: A. Connected Customer Journey – We strategize, design, develop and implement omni-channel capabilities, smart phone apps, platforms and systems. B. Digitally Enabled Sales Channels – Our integrated digital platform closes the loop between brands and consumers across channels to deliver successful business outcomes. C. Experience Management – We optimize customer service across channels, lower the cost to serve, enhance customer experience and create new cross-sell opportunities. Contact Us: Email | [email protected] Phone | (213) 637-1300 Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
Los Angeles, California, United States
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The official website of VXI Global Solutions, LLC is http://www.vxi.com/.
The phone number for VXI Global Solutions, LLC is 213.637.1300.
Slintel keeps track of 10k+ employees who are working at VXI Global Solutions, LLC.
VXI Global Solutions, LLC is in the industry of Outsourcing/Offshoring.
The top technologies used by VXI Global Solutions, LLC are :- Skype JIRA Software QuickBooks Microsoft Active Directory Zoom Salesforce CRM .
VXI Global Solutions, LLC headquarters are at Los Angeles, California, United States.
VXI Global Solutions, LLC's product and services are Operations Management Customer Interaction Services Digital OmniChannel Support CX Consulting Customer Experience Management NPS Management BPO ITO Product Development Embedded Solutions Outsourcing Offshoring Customer Care CX Customer Experience Call Center Agents .