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Last updated : Feb 15 2022

Sitel Sitel

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, bui ... ld and deliver a competitive edge across all customer touchpoints. With 90,000 people working across the globe – at home, in contact centers and within MAXhubs – we securely connect brands with their customers over 4.5 million times every day in 50+ languages, driving our clients’ digital CX strategies forward. Powered by our global strength, local expertise and proprietary technologies, we deliver tailored solutions to fit clients’ needs through a consultative, customer-centric approach. EXP+™, Sitel Group’s Enterprise Experience Platform, is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of four connected product families: Empower, Engage, Explore and Evolve. With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation. Read more

  • Outsourcing/Offshoring
  • Headquarters

    Nashville, Tennessee, United States

  • Contact

    Unlock contact

  • Linkedin

  • Company Size

    10k+

  • Stock Symbol

    N/A

  • Website

    sitel.com

  • Type

    Private

  Request change

Unlock 5k-10k b2b contact data and other insights for Sitel

Sitel Technology Stack

Use this section to learn more about the key technologies and tools used by Sitel. Explore 623 technologies across 19 categories used by Sitel

SurveyGizmo

SurveyGizmo is the World's Best Survey Platform that helps users to make Smarter Decisions...

Bazaarvoice

Bazaarvoice Express is an affordable, enterprise-class customer review solution that makes...

Agile CRM

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduli...

Zendesk Support

NetSuite

NetSuite is the world's cloud business management software suite made specifically for the...

GoToAssist

GoToAssist Express offers web-based technical support solutions.

Zendesk

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organi...

LivePerson

LivePerson is a platform that allows businesses to meet their customers on their preferred...

Smartlook

Smartlook helps business owners to track user activity and identify problems on their webs...

Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables or...

LogMeIn Rescue

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile de...

Engage

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Kayako

Kayako is a Customer Experience Software made personal and simple with a unified customer...

UJET

UJET is an enterprise-grade SaaS solution offering a holistic support experience through v...

LiveChat

LiveChat engage customers on their website and guide them through the sales process or pro...

Five9

Five9 is a contact center and call centre solution powered by artificial intelligence. The...

Desk.com Chat

Salesforce's Desk.com is a cloud customer support solution with features including agent c...

Genesys

Genesys is a multi-channel contact center and customer experience application that caters ...

Campaign Monitor

Campaign Monitor is the leading provider of professional-grade email marketing and automat...

Shortlist

Shortlist is a SaaS offering for the Gig Economy. Shortlist helps companies find and manag...

Expedia

Expedia is an online travel company that helps travelers easily plan and book their whole ...

NICE inContact

NICE inContact's cloud call center software enables better customer service with automatic...

Huddle

Huddle provides secure cloud-based content collaboration for enterprise and government cli...

BoldChat

BoldChat by LogMeIn provides customizable live chat software to companies.

Genesys Contact Center

Genesys Contact Center provides the best contact centre software to drive remarkable custo...

NICE inContact CXone

NICE inContact CXone is a cloud-based customer experience management platform.

Freshworks

Freshdesk is a SaaS based, multichannel customer support software for businesses of all si...

Salesforce Service Cloud

Salesforce Ventures invests in the next gen of enterprise tech to help companies connect w...

Oracle Service Cloud

Oracle Service Cloud is an enterprise scale suite of customer service and contact centre s...

Salesforce Desk.com

Desk.com is a customer service app for small businesses.

NICE CXone

NICE CXone is a cloud-based customer experience management platform.

Airbnb

Airbnb is an online marketplace for people to list, discover, and book accommodations t...

Verint

Verint Workforce Optimization helps contact centers and customer care teams to monitor, ev...

Formstack

Formstack is a versatile online form solution that streamlines processes for capturing and...

Oracle Siebel Contact Center

Oracle Siebel Contact Center transforms a business's call center into an integral part of ...

Avaya Contact Center

Avaya Contact Center is a cloud-based contact center solution that can be used to efficien...

Interactive Intelligence

Interactive Intelligence is a global leader of cloud services for customer engagement, com...

Sitel

Sitel is a Contact Center company that provides customer experience (CX) products and solu...

SAP Digital CRM

SAP Digital CRM is a simple, yet powerful CRM solution thats designed to help smaller sale...

HubSpot Forms

HubSpot Forms are easy to build with drag & drop interface, users can add forms to HubSpot...

Aspect Software

Aspect Software is a leading provider of integrated omni-channel customer engagement, cont...

Mobilize

Mobilize is an all-in-one membership management platform.

Sprout Social

Sprout Social provides a platform for businesses to manage social media engagement, publis...

Adobe Marketing Cloud

Adobe Marketing Cloud provides comprehensive set of digital marketing solutions for all of...

Amazon Connect

Amazon Connect is a self-service, cloud-based contact center service that makes it easy fo...

Microsoft Forms

Microsoft Forms is an online surveys and polls creator to collect customer feedback, measu...

Vend

Vend is a beautiful, flexible, powerful point of sale. Create memorable customer experienc...

Salesforce Commerce Cloud

Salesforce Commerce Cloud is a cloud-based service for unifying the way businesses engage ...

TrekkSoft

TrekkSoft offer Tour & Activity companies a complete reservation & online booking solution...

Drift

Drift is the company offers marketing and sales platform, as well as provides virtual assi...

Tripadvisor

Tripadvisor is an online travel agency that assists customers in gathering travel informat...

Trustpilot

Trustpilot is a customer review management platform that helps online businesses to establ...

Khoros

Khoros is a customer engagement software company that provides online community management...

Callminer

CallMiner is a SaaS-based, customer engagement and speech analytics platform that leverage...

CallMiner Eureka

CallMiner Eureka is a conversation analytics platform that helps to analyze omnichannel cu...

NewVoiceMedia

NewVoiceMedias cloud contact center and inside sales platform delivers more successful con...

Twilio

Twilio brings to developers a powerful API for phone services which allows make and receiv...

TeamViewer

TeamViewer is a solution for remote control, desktop sharing and file transfer that works ...

Customer Technology Stack Analysis

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Employee Profile

Find out who are the decision-makers at Sitel. Find their phone numbers and email addresses. Contact us to uncover Sitel’s employee details.

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Companies Similar to Sitel

Sitel has many product lines and overlaps with many other company products. Here we top market competitors and alternatives to Sitel.

Zurcher Tire Angola

  • Total Employees

    1-10

  • Location

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  • Website

    firestone.com

  • Type

  • Stock Symbol

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  • Linkedin

FPT Software

  • Total Employees

    10k+

  • Location

    Hanoi

  • Website

    fpt-software.com

  • Type

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  • Stock Symbol

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Emdeon

  • Total Employees

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    emdeon.com

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  • Linkedin

HealthStream

  • Total Employees

    501-1k

  • Location

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  • Website

    healthstream.com

  • Type

    Public

  • Stock Symbol

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  • Linkedin

Ttec

  • Total Employees

    10k+

  • Location

    Englewood

  • Website

    ttec.com

  • Type

    Public

  • Stock Symbol

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  • Linkedin

Jobs at Sitel

Check out Sitel job postings to help you identify how fast Sitel is growing, and determine how their purchase behavior is going to change over the next few weeks.

Coach Cust Svc

Summary of Primary Job Responsibilities Ensures that calls are handled professionally. Provides direction and guidance to guara...

29 Jan 2022

Supv Wfm

About Us Job Summary Primary Job Responsibilities Skills/Knowledge/Abilities Education Experience Target Specialized C...

28 Jan 2022

Hr Administrative - Porto, Portugal

Learn, Lead & Grow at Sitel Group® We believe experiences are everything, and that happy associates are successful ones. That’s ...

28 Jan 2022

Swedish Speaking Customer Service Adviso...

About Us Do you speak Swedish fluently? Do you love exceeding customers’ expectations? Do you want to be part of a strong team ...

29 Jan 2022

Workplace Experience Coordinator

About Us Job Summary Primary Job Responsibilities Responsible for coordinating day to day general cleaning and orderliness o...

30 Jan 2022

Mitarbeiter Für Den Kundendienst Inbound...

Zur Stärkung unseres Team, suchen wir zum nächstmöglichen Zeitpunkt eine/n Mitarbeiter/in Kundendienst Inbound, Quereinsteiger wil...

28 Jan 2022

Hiring Categories of Sitel

Check out the recent job hiring categories of Hiring Categories of Sitel, identify in which category is growing and discover how their purchase behavior is going to change.

Company News and Alerts

Get latest news, alerts and updates about Sitel

  • Sykes Enterprises, Inc.: Sitel Group Completes Acquisition of Sykes Enterprises, Incorporated Creating a Leading Global CX Provider

    Sykes Enterprises, Incorporated ("SYKES" or the "Company") (NASDAQ: SYKE), a leading full life cycle provider of global customer experience management services

    28 Aug 2021

  • Sitel Group appoints VP for Human Resources PHANZ

    SITEL Group, a global leader in end-to-end customer experience (CX) products and solutions, announced the appointment of Pamela Donato, a veteran HR executive and BPO professional, as its new vice president for Human Resources for the Philippines,

    27 Feb 2021

FAQ

Find answers to the most often asked questions by users.

What is Sitel's official website?

The official website of Sitel is sitel.com.

How many employees are working at Sitel?

Slintel keeps track of 10k+ employees who are working at Sitel.

What industry is Sitel in?

Sitel is in the industry of Outsourcing/Offshoring.

What is Sitel's tech stack?

The top technologies used by Sitel are :- Microsoft Azure HubSpot CRM Tableau Software AVG Antivirus MicroStrategy Nginx .

Where are Sitel's headquarters?

Sitel headquarters are at Nashville, Tennessee, United States.

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