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Parature

Microsoft acquired Parature in January 2014 to be included in their broader portfolio. As a provider of cloud-based customer service software to midsize and enterprise organizations, Parature has a well-earned reputation for outstanding customer service with 70 million users worldwide and more than 500 well-known brands. Parature’s approach to its solutions enables organizations to take advantage of an extendable knowledge base available through self-service portals on the Web and Facebook, support ticketing, mobile customer care on virtually any device the customer chooses to use, social customer support, and chat for both traditional customer service scenarios and proactive sales engagement to create new, revenue-generating opportunities for the business. These capabilities complement the existing Microsoft Dynamics CRM customer-care solution with core strengths in workflow, extensibility and process-driven user experiences that allow contact center agents to do their best work. For more information about the Parature acquisition visit: https://news.microsoft.com/2014/01/07/microsoft-acquires-parature-to-add-leading-customer-self-service-suite-to-microsoft-dynamics-crm/#ThyQzUDukYIjLt1Y.97

  • On-DemCustomer Service
  • Help Desk Software
  • Cloud-based CRM
  • Social CRM
  • Multi-channel CRM
  • CRM Software for Government
  • Customer Service Software - Higher Ed
  • Customer Service Software - Gaming
  • Customer Service on Facebook
  • SaaS Customer Service Software
  • Headquarters

    Herndon, Virginia, United States

  • Contact

    1(703)564-7758

    parature.com

  • Company Size

    51-200 Employees

  • Stock Symbol

    NA

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  • Tech Stack
  • Employees
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Technology Stack of Parature

Find 97 technologies across 19 categories used by Parature

Microsoft Azure

Microsoft Azure is the Windows Azure Platform enables businesses to run critical applicati...


Red Hat

Red Hat is the leading provider of enterprise open source solutions, including high-perfor...


Microsoft SQL Server

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Skype

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Microsoft Dynamics GP

Microsoft Dynamics GP (formerly Great Plains) is a part of Microsoft Dynamic family which ...


Microsoft Office 365

Microsoft Office 365 provides web, desktop, and mobile apps for outlook, word, excel, powe...


Slack

Slack is a single workspace that connects users with the people and tools they work with e...


Skype for Business

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Microsoft Outlook

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Direct Mail

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Microsoft Power BI

Microsoft Power BI converts data into rich interactive visualizations, utilizing business ...


Optimizely

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adjust

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Microsoft Office 365

Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, Powe...


Slack

Slack is a single workspace that connects users with the people and tools they work with e...


Microsoft Project

Microsoft Project helps users plan projects and collaborate from virtually anywhere with t...


Skype

Skype is a multi-channel communications software that provides video chat, voice calls, in...


Microsoft OneNote

Microsoft OneNote keeps company documents handy. Connect with partners or colleagues to ge...


Microsoft Word

Explore Word is an easier screen-reading experience, new ways to work together on docume...


Skype for Business

Skype for Business enables remote collaboration between people, partners or colleagues acr...


Microsoft Teams

Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on do...


Evernote

Evernote captures and stores notes, web clips, entire, web pages, audio, documents, photos...


OneDrive

OneDrive is a secure access, sharing & file storage solution which enables users to store ...


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Microsoft Windows Server

Windows Server is a group of operating systems that supports enterprise-level management, ...


Amazon EC2

Amazon Elastic Compute Cloud is a web service that provides resizable compute capacity in ...


Microsoft Outlook

Outlook is a product that provides its users with an email service, calendar, and the abil...


Microsoft OneNote

Microsoft OneNote is a computer program for free-form information gathering and multi-user...


Dell

Dell sells personal computers, servers, data storage devices, network switches, software, ...


Outlook

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services fro...


Microsoft OneDrive

OneDrive is a file hosting service and synchronization service operated by Microsoft as pa...


Cisco Email Security

Cisco Email Security protects against ransomware, business email compromise, spoofing, and...


Microsoft Exchange Archiving

Microsoft Exchange Archiving is a cloud-based, enterprise-class archiving solution that he...


VMware

VMware, Inc. is a compute, cloud, mobility, networking, and security infrastructure softwa...


Microsoft Azure Site Recovery

Microsoft Azure Site Recovery is an organization clients need to adopt a business continui...


Microsoft Azure

Microsoft Azure is a cloud computing platform and infrastructure for building, deploying, ...


Microsoft Azure File Storage Service

Microsoft Azure File:Simple, secure and fully managed cloud file shares, Extend their serv...


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Marketo

Marketo provides a complete marketing software platform to businesses of all sizes with to...


Marketo

Marketo provides a complete marketing software platform to businesses of all sizes with to...


Direct Mail

Create and send great looking email newsletters with Direct Mail for OS X.


Google Ads

Google AdWords lets create ads that appear in Google search results for certain keywords i...


adjust

adjust is a business intelligence platform for mobile app marketers, combining attribution...


Optimizely

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Media.net

Media.net utilizes superior analysis and classification algorithms to dynamically identify...


Adobe Marketing Cloud

Adobe Marketing Cloud is an online marketing and website optimization software that integr...


Adobe Business Catalyst

Business Catalyst is an all-in-one business website and online marketing solution, built f...


Spring

Get cash back when you visit any of the places in the Spring Network. Just connect, swipe ...


Facebook

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JavaScript

JavaScript is the programming language of HTML and the Web.


Java

Java is a programming language and computing platform.


MySQL

MySQL is an open source database that supports scalable web-based and embedded database ap...


jQuery

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripti...


HTML

Hypertext Markup Language (HTML) is the standard markup language for documents designed to...


C#

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, l...


JQuery UI

jQuery UI is a curated set of user interface interactions, effects, widgets, and themes bu...


Underscore.js

Underscore is a JavaScript library that provides a whole mess of useful functional program...


ASP.NET

ASP.net is an open source framework for building web applications and services with .NET a...


VB.NET

Visual Basic .NET (VB.NET) is a multi-paradigm, object-oriented programming language, impl...


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Microsoft Invoicing

Microsoft Invoicing is an online & mobile invoicing solution which allows users to create ...


Microsoft Dynamics NAV in the Cloud

Microsoft Dynamics NAV (formerly Navision) is business management software that delivers c...


Microsoft Dynamics NAV

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Microsoft Dynamics SL

Microsoft Dynamics SL is an enterprise resource planning (ERP) solution that combines proj...


EY

EY is among the leading providers of advisory, tax, transactions and assurance services.


Microsoft Dynamics GP

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Cisco ASA

Cisco ASA Software delivers enterprise-class security capabilities for the ASA security fa...


Direct Mail

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SSL.com

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Amazon EC2

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute...


Github

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GitHub

GitHub is a place to share code with friends, co-workers, classmates, and complete strange...


Optimizely

Optimizely is a website optimization platform providing A/B and multivariate testing with ...


WP Engine

WP Engine provides managed WordPress hosting for mission critical sites around the world.


Microsoft Visio

Microsoft Visio is a diagramming, process modeling & data visualization solution which ena...


Microsoft Azure

The Windows Azure Platform enables businesses to run critical applications with a higher p...


Microsoft Publisher

Microsoft Publisher is an entry-level desktop publishing solution.


Visual Studio Team Services

Visual Studio Team Services track & manage on Kanban boards with Agile Tools. Share code, ...


TeamCity

TeamCity is a user-friendly continuous integration and deployment server.


MSBuild

The Microsoft Build Engine is a platform for building applications. This engine, which is ...


Adobe

Adobe helps organisations in creation of multimedia and creativity software products, with...


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Azure

Azure CDN integrates with services from Akamai and Verizon, enabling customers to select t...


Akamai

Akamai Technologies, Inc. is an American content delivery network and cloud service provid...


Microsoft Dynamics

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsof...


Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central helps with basic accounting and is not limited to...


Microsoft Office

Microsoft Office is a suite of desktop productivity applications and client and server sof...


Microsoft Azure DNS

Microsoft Azure provides tools and services to help the reach and scale to a global audie...


Cisco 2950

Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration...


Cisco ASA 5505

Cisco ASA Family of security devices protects corporate networks and data centers of all s...


Cisco Switches

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Microsoft Azure Virtual Network

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Cisco 3845

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Adobe Marketing Cloud

Adobe Marketing Cloud provides comprehensive set of digital marketing solutions for all of...


Parature

Parature, Inc. is the cloud-based customer service software solution for customer service ...


Microsoft Bookings

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Adobe Illustrator

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Optimizely

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OnSite

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Find all the technology stack and renewals of Parature

Employees at Parature

Find rich insights on prospects from Parature including contact information, interests,skills and more

K

Kirti Jha

Kirti Jha is Executive At Call Centre at Parature at Virginia United States...

J

Jang Kim

Jang Kim is Media Communication Specialist at Parature at Virginia United States...

R

Rita Moreira

Rita Moreira is Tec Planejamento at Parature at Virginia United States...

L

Lynn Meng

Lynn Meng is Qa Lead At Parature Inc at Parature at Virginia United States...

Connect with Parature top decision maker

Jobs at Parature

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Company News and Alerts

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FAQs

What is Parature official website?

The official website of Parature is http://www.parature.com.

What is Parature phone number?

The phone number for Parature is 1(703)564-7758.

How many employees are working at Parature?

Slintel keeps track of 51-200 employees who are working at Parature.

What industry is Parature in?

Parature is in the industry of Computer Software.

What is Parature's tech stack?

The top technologies used by Parature are :- Microsoft Azure Skype Microsoft Power BI Microsoft Office 365 Microsoft Windows Server Marketo .

Where are Parature's headquarters?

Parature headquarters are at Herndon, Virginia, United States.

What are Parature's products and services ?

Parature's product and services are On-DemCustomer Service Help Desk Software Cloud-based CRM Social CRM Multi-channel CRM CRM Software for Government Customer Service Software - Higher Ed Customer Service Software - Gaming Customer Service on Facebook SaaS Customer Service Software .