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Home Home breadcrumbs arrow Company breadcrumbs arrow CallMiner

CallMiner

CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics solution automatically analyzes contacts across all communication channels: calls, chat, email, and social. CallMiner offers real-time monitoring and post-call analytics, delivering actionable insights to contact center staff, business analysts, and executives. The results include improved agent performance, sales, operational efficiency, customer experience, and regulatory compliance. With over 10 years of industry leadership and over 2 billion hours of conversations analyzed, CallMiner serves some of the world’s largest call centers, delivering highly effective, usable, and scalable speech analytics solutions. See http://www.youtube.com/watch?v=JP9IUDRnbsA for an overview of what CallMiner can do for you.

  • Performance Management
  • Business Intelligence
  • Call Center Operational Efficiencies
  • Customer Satisfcation
  • Agent Productivity
  • Speech Analytics
  • Text Analytics
  • Voice of Customer
  • Headquarters

    Waltham, Massachusetts, United States

  • Contact

    1-781-547-5690

    callminer.com

  • Company Size

    201-500 Employees

  • Stock Symbol

    NA

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Technology Stack of CallMiner

Find 145 technologies across 15 categories used by CallMiner

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Callminer

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Employees at CallMiner

Find rich insights on prospects from CallMiner including contact information, interests,skills and more

A

An Le

An Le is Senior Network Engineer at CallMiner at Massachusetts United States...

L

Lauretta Campestre

Lauretta Campestre is Senior Director, Customer Success at CallMiner at Massachusetts United States...

W

Wendy Gopsill

Wendy Gopsill is Renewal Operations Specialist at CallMiner at Massachusetts United States...

J

John Crites

John Crites is Senior Director Of Security At Callminer at CallMiner at Massachusetts United States...

Connect with CallMiner top decision maker

Jobs at CallMiner

Find recent and open job postings from CallMiner

Business Development Representative

Boston,Massachusetts,United States

22 Apr 2021 view

AI/ML Engineer

Florida,United States

22 Apr 2021 view

Developer I

Florida,United States

22 Apr 2021 view

Discover all open jobs and vacancies at CallMiner

Company News and Alerts

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FAQs

What is CallMiner official website?

The official website of CallMiner is http://www.callminer.com.

What is CallMiner phone number?

The phone number for CallMiner is 1-781-547-5690.

How many employees are working at CallMiner?

Slintel keeps track of 201-500 employees who are working at CallMiner.

What industry is CallMiner in?

CallMiner is in the industry of Computer Software.

What is CallMiner's tech stack?

The top technologies used by CallMiner are :- BlueJeans Microsoft Azure Salesforce Marketing Cloud AWS Organizations Tableau Software JIRA Software .

Where are CallMiner's headquarters?

CallMiner headquarters are at Waltham, Massachusetts, United States.

What are CallMiner's products and services ?

CallMiner's product and services are Performance Management Business Intelligence Call Center Operational Efficiencies Customer Satisfcation Agent Productivity Speech Analytics Text Analytics Voice of Customer .