Smart Recruiters Customer Teardown

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Slintel Image


Last updated February 12, 2019

Founded in 2010, in San Francisco, California, Smart Recruiters has been at the forefront of assimilating new technology trends into their core ATS product, offering a robust, cloud-based recruitment tool that aims to optimize the HR process from sourcing to hiring.

In 2018, Smart Recruiters partnered with Ideal, an Artificial Intelligence (AI) company for recruiting, to integrate AI technology into their recruiting platform and this move saw immediate positive results. According to their website, since implementing the Ideal AI technology into the Smart Recruiters platform, recruiter productivity increased by 3.7 times, cost-per-hires reduced by 71% and the number of qualified candidates tripled. 

By including AI technology at a relatively early stage, Smart Recruiters has set the stage for accelerated growth. It also makes it one of the top IT companies to observe for anyone who has a vested interest in the ATS technology landscape. Slintel provides accurate and continuously updated data on Smart Recruiters and many other companies, helping you discover which companies are using their product, which ones just started using their platforms as well as the ones that migrated to other softwares recently. Besides that, you'll also be able to check when their contract renewals are due to happen. 

Now, let's take a look at what our current data can show us about where Smart Recruiters stands in the ATS market.

Key Customers

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Slintel has data on close to 900 companies that are currently using Smart Recruiters as their ATS. Most of the customer base is headquartered in North America and Europe and their clients are spread across sectors such as E-commerce, Food and Beverage, Automotive, Manufacturing, Advertising, Financial Services, Consulting, Software Development, Health Care, Analytics and Risk Management. Most of their clients are mid-ticket companies with limited global operations: 

Bosch Software Innovations

The Iot wing of Bosch Group, Bosch Software Innovations specializes in strategizing and implementing IoT solutions across diverse industries.


Alcoa is the world's eight most significant producer of aluminum and employs more than 14k people in 10 countries across the globe.


The European Organization for Nuclear Research, known as CERN, is a research organization that operates the largest particle physics laboratory in the World.

Marc Jacobs

Marc Jacobs is the brand of the eponymous American fashion designer and operates as a designer and retailer of apparel and accessories for men and women.


Founded in 2004, Birst is a native cloud business intelligence and analytics platform. Acquired by the enterprise software giant Infor in 2017.

Jacobs Douwe Egberts (JDE)

JDE is a Dutch company founded in 2015 that owns multiple beverage brands.

Oak Labs

Oak Labs is a retail based innovation company, founded in 2015. The company aims to recreate the physical shopping experience on a digital platform.

Design Thinking Network

Headquartered in Amsterdam, Netherlands, The Design Thinking Network is a group focused on helping business products shift to a more user-centric approach through better design.

Some of their other notables clients are Oakwood Barrels, Optymyze, reBuy, Rawabi Holding Group, Sercel, AGY, Infobip and DFC Global Corp.

A number of their customer contracts are expiring soon though. Our information tells us that more than a dozen Smart Recruiters renewals are due in the period between April and July, 2019.

Major Competitors

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The ATS technology market is constantly growing, with multiple IT companies competing to carve out a significant market share. The mix consists of up-and-coming startups as well as ATS providers backed by established Multi-National Corporations. Taleo and iCIMS are two of the biggest companies in this domain, with both of them boasting of a global market share. Slintel has a list of over 4,500 companies for both.

Regarding the number of customers, there are startups that have gone through several rounds of funding and have established themselves as a premier choice for small to mid-size businesses. This group includes Bamboo HR, Workable and Jazz HR, with each of them having 2,800+ clients listed on Slintel.

Another market niche are companies that boast of a robust and cutting-edge product, but have a carefully targeted market segment. This is the section that Smart Recruiters finds itself in, competing with the likes of IBM Brassring, Greenhouse and Google Hire.

The trends that we have analyzed show that customers who have dropped Smart Recruiters have mostly moved to Greenhouse (15%) and iCIMS (15%). On the other end, companies that have moved to Greenhouse have predominantly come in from Taleo (17%), Workable (17%), Softgarden (11%) and Recruiter Box (11%).

Our data shows that Smart Recruiters is in a period of flux for the past month, with a negligible adoption and attrition rate. However, given the rapid development of its AI-based platform, we're certain to see a steady rise in their customer base in the next months.

These insightful technology insights are readily available to you on Slintel. In addition to this, we also have a complete breakdown of the IT structure of their clients. This makes Slintel your ideal partner for high-level business intelligence that can boost your sales and marketing efforts. If you want to know how we can help your business break into your target market, then visit our website and signup for a Free Trial