ApplicantPro Customer Teardown

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Slintel Image

Deepak

Last updated February 11, 2019

ApplicantPro Software, was founded in 2007 in Utah, USA by JobMatch LLC. It is an all-in-one recruiting software designed to keep track of the hiring process, from posting a job to onboarding a new hire. Initially, the company was called by iApplicants, but it's now being sold under the name ApplicantPro. 

ApplicantPro ATS offers the following modules in its integrated solution: Applicant tracking, Video interviewing, Assessments, Background Checks, and Onboarding. There are also no contract, setup or support fees, as well as unlimited manager logins, which makes it a strong player in the Small & Medium business (SMB) segment. 

The target aimed by ApplicantPro, in fact, is the SMB (Small and Medium Business) segment for organizations with up to 2,000 employees. Recently, they've announced a complete integration with other larger Human Resource Management Systems (HRMS) too, like Oracle and Kronos, for example, and also introduced a communication inbox feature that allows hiring managers and recruiters to send text messages to candidates. Replies are stored and tracked within ApplicantPro, and candidates can’t see any phone numbers or personal information.

A Look at the Customer Landscape

According to Slintel data, ApplicantPro and iApplicants combines a total of 1712 active customers. ApplicantPro had no addition or deletion of customers in the past month. Slintel data is also tracking iApplicants, for which there are 214 customers. There has been no new customer addition and just one customer deletion. This also could be due to the change in the product name. The customer that iApplicants lost  recently was Hicksoils.com a company with less than 50 employees. 

Further analysis of Slintel’s data shows that 31% of ApplicantPro’s customers have less than 50 employees, while a whopping 68% have less than 200 employees. This goes to show that ApplicantPro is mainly considered in the SMB segment. In terms of industry breakdown, close to 37% of ApplicantPro’s customers are from Professional Services, while Healthcare & Life-sciences account for 16%. Industrial and Retail & CPG verticals account for approximately 13 % each. ApplicantPro has almost no presence outside the US.

 

Some of the other key customers for ApplicantPro are:

 ASEA

 ASEA is a privately held company which sells health and wellness supplements via direct selling and a multi-level marketing framework. Its most popular products are ASEA Redox Supplement and Renu 28.  ASEA                 employees over 35,000 associates.

Fresh Express

A subsidiary of Chiquita Brands International, Fresh Express provides organic vegetables, sauté kits and ready-to-eat salad kits across the US. They have a patented packaging called Keep-Crisp. Fresh Express has more than 4,000 employees.

Fiskars Group

Most well known for the scissors with bright orange colored handles, Fiskars makes household tools (both indoors and outdoors) and other consumer goods like for cooking, gardening and school children. Fiskars employs more than 9,000 people, in more than 30 countries.

Hamilton Company

Hamilton Company develops and manufactures precision measurement equipment in use for sample management and automated liquid handling. It is a privately owned company which employs more than 2,500 people around the world.

Moxtek

Moxtek researches and develops a wide range of products in X-Ray, Optics, Imaging, and Projections. Moxtek employs more than 200 people.

Nasco Staffing Solutions

Nasco Staffing is one of North America’s largest event staffing company. They provide temporary staff for conferences, promotions, Food & Beverages, and technical production events. They employ more than 2,500 people.

SLR Consulting

SLR Consulting is an environment and advisory solutions provider. They work in consulting, industrial, commercial and regulatory areas. SLR Consulting employs more than 1,300 people.

Turner Industries Group

The Turner Industries Group provides heavy industrial services in areas like construction, environmental, pipe fabrication, modular fabrication, and maintenance. They employ more than 21,000 people and had $2.5 Billion of revenue in 2017.

Zeeco Inc

Zeeco Inc. designs and manufactures next-generation combustion equipment and advanced environmental systems. Zeeco Inc. has over 1,300 employees and agents.

Zenith American Solutions

Zenith American provides Claims processing and Benefit administration solutions to self-funded benefits plans. They are the largest independent Third Party Administrator (TPA) in the US.

 

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Key Competitors

Let's take a closer look at the competitive landscape in the ATS software scenario tracked by Slintel. ApplicantPro ranks 8th out of 221 vendors who provide ATS software. The two major players in the ATS space are Taleo and iCIMS, having more than 4,500 customers each according to our data. Other significant competitors are Workday Recruiting, Greenhouse HR, UltiPro and SuccessFactors. 

Slintel’s ATS tracking data shows that the majority of clients added to ApplicantPro came from ZipRecruiter, Workday Recruiting or Hireology, acquiring 8% of its new customers each. On the flip side, ApplicantPro has lost customers to BambooHR at 26 % and Jobvite at almost 12%. 

ApplicantPro did not see any addition or deletion of new customers in the past month. In their peer competitive group, Workday has outperformed in the number of net customer additions, with 16 additions and 3 deletions. Jobvite had 7 additions and 3 deletions, UltiPro had 3 additions and 1 deletion, SuccessFactors 4 additions and 0 deletions, while Greenhouse HR had 6 additions and 6 deletions.

Approximately 18 customer contracts will be up for renewal in the April - June 2019 quarter. 

 

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